This information is intended for people caring for a friend or relative who needs help to look after themselves, to inform them about Social and Housing Services, how we work and what they can expect from us.
We work with people to help them continue to live as independently as possible and to help them continue to live in their own homes wherever possible. As a carer the Council may be able to provide you with help and support and also may be able to provide help and support for the person you are looking after. Among the services we may be able to arrange or provide:
- Social work services
- Someone to help you look after yourself at home
- Meals delivered to your home
- Day services for older people and people of working age
- Support for carers, including respite - short breaks from doing the caring - or sitting services
- Help if you are leaving hospital or have had a serious illness
- Advice, equipment and adaptations to help you continue living at home
- Residential care or supported living schemes
- A ‘drop-in’ service for the Deaf Community at Lewis House in Bath
- Information and advice about other services
Social Care Services are now delivered as Personal Budgets. This means that service users have more choice and control over their support. They can choose their services to be arranged by the Local Authority or they can arrange their own support using a Personal Budgets Direct Payment. This may involve making arrangements with an agency or employing your own staff.
The person you are looking after, if they are frail or have a disability, is probably entitled to a Community Care Assessment. To receive a service, you first need to have an assessment and be assessed against our eligibility criteria.
To organise an assessment contact the Access Team:
| Access Team |
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Telephone:01225 396000 |
We are open:
Monday - Friday 8.00 am - 6.00 p.m. |
There are also a number of easily downloadable information sheets containing related information. See the attachments below:
Carer's Assessment:
A Carer who is providing regular and substantial care to another adult, is entitled to an assessment of their own needs quite separately to the person they care for. The assessment is not a test of your ability to care, but a conversation which helps you look at your caring situation and decide what help or information you may need in order to change things for the better. In certain cases the Council may provide services for carers, in other cases there may be a local voluntary organisation who can assist.
To organise a Carer's Assessment contact the Access Team on the details given above.
Parents with a disabled child
A parent who is caring for a disabled child is entitled to have their needs assessed as part of the overall assessment of the child and family. For further details contact:
The links below will take you to pages you may find useful for information for carers:
If you have not found the information you require, the links below will take you to separate information aimed at:
Other useful information:
Carers Together is a project that aims to represent the views of Carers to health and social services. If you have had experience of caring and of using local services, good and bad, you can make your views count through Carers Together. Contact The Carers' Centre on 01761 431388 or email info@banescarerscentre.org.uk
ACE Radio is a monthly audio resource for ACE Partners, Carers, Employers and those working with Carers across the UK and Europe. The programmes provide interviews and comment around the key ACE initiatives and developments and much more!
http://www.carersnet.org.uk/aceradio/aceradio.html
The National Careline
The National Careline is a not for profit company offering information about care and support for older people, their carers and their families. It aims to fill the information and advice gap for older people and their relatives who are seeking to find their way through the care maze.
The National Careline also provides a wealth of extra information that users may find beneficial in their support and care of the older person.
The service is free and users can access the service via the internet at www.thenationalcareline.org or via the free helpline 08000699784.
The National Careline is there to provide the information people need so that they can make educated decisions on a way forward from their current situation.
Other Web sites:
Well Aware