The recent extension and renovation work to the Theatre Royal in Bath has just won a National LABC Building Excellence award in the small commercial building category. Representatives from the architects Feilden Clegg Bradley and the contractors Midas Interiors were at the awards with some of the Building Control team to collect the award from the journalist and presenter Jon Snow.
More details about the National LABC Building Excellence awards can be found at:-
http://www.labcbuildingexcellenceawards.uk.com/national
At the completion of every project we inspect we send a short customer questionnaire card to the applicant to ask them about their views on our service. In the period from January - September 2011 96% of the responses stated they were either satisfied or very satisfied with our service. Below is a selection of comments made by our customers during this period. We are very grateful to hear from any of our customers about ways in which we could further improve our service.
September 2011
The Surveyor was very helpful and was able to keep the project moving and the builder in line, thank you
Building Control Surveyor particularly helpful and efficient
Very helpful
Very quick to respond and come out to complete. Thank you very much
Roland Hames was very helpful
Could be a little cheaper!
Generally, efficient and professional
October 2011
From your phone call to ourselves it was all completed within a week, very satisfied with the service
Very helpful from start to finish, thank you
November 2011
Appreciate the knowledge and advice of Building Control Surveyor
Great service
As always, members of staff very helpful. Always willing to discuss on the phone to provide guidance before problems can occur
Very speedy and helpful service
I have had help all the way!
Excellent service but regs often get in the way of the ascetics!
Excellent service Dawn Harvey very helpful from start of project. Many thanks
December 2011
Both the Surveyor that came to the house and the lady I dealt with on the phone were extremely helpful and polite
Always very helpful
Excellent – keep it up
Our building regulation charges are being revised as from 2nd April 2012. Details of our charges can be found on the building regulation application form available via the link on the right hand panel of the Building Control home page. The full scheme of charges is available to be read at Lewis House, Manvers Street, Bath, BA1 1JG.
If you require details of a charge for any type of work please contact Building Control.
Recently revised Approved Documents and building regulation information can be found on the Communities and Local Government website or the Planning Portal website.