Entitlement to transport for those with special educational needs is determined by the Council's Children's Services. Please contact the Special Educational Needs (SEN) section on (01225) 394306 for any questions relating to this.
Once entitlement has been determined transport will be arranged based on the information provided by the SEN section. A letter will be sent out which will provide the start date, contractors name and approximate timings. Parents should ensure that your child is ready, or at the pick up point before the notified time as the contractor has instructions to wait only a reasonable time (usually 5 minutes) beyond that. If the vehicle has to leave without a child, transport becomes a parental responsibility.
In the case of transport failing to arrive please contact Karen Giles, Passenger Transport, 01225 394371.
Parents are encouraged to make the Guide Escort on the transport aware of any specific information relating to care of their child. This supplements information provided by the SEN team. We want the journey to school to be as safe and enjoyable as possible and this sort of thing really helps.
All drivers and Guide Escorts are checked and Criminal Records Bureau (CRB) cleared to the enhanced level.
There are approximately 60 Guide Escorts who are employed to accompany pupils and students with special needs on their journey between home and school. The Passenger Transport Team is responsible for recruitment, relief cover and health and safety training.
The Guide Escorts accompany pupils and students with special needs on the journey between home and school. They are there to ensure the passenger's comfort, safety and well-being.
We are always looking for reliable, caring people who can empathise with special needs pupils. If you are interested in a part-time temporary position then please contact Karen Giles, Passenger Transport, 01225 394371.
The Passenger Transport Team is responsible for organising both regular and ad-hoc transport for individuals with assessed need on behalf of Adult (Social) Services. We use a mixture of our own in-house fleet plus local approved contractors to deliver the transport. We insist that all drivers are checked by the Criminal Records Bureau to the enhanced level.
Adult (Social) Services Transport Annual Survey Analysis
To talk to someone from Transport Services, please contact us on the following numbers,
Establishments beginning with the letters A - P (Including The Link)
Hayley Ewin, 01225 394380
N - Z Helen Dewer, 01225 394370
For Guide Escorts and Out of County enquiries, please contact Karen Giles, 01225 394371.
You can alternatively email us fleet_passengertransport@bathnes.gov.uk or write to us at Transport Services, Floor 1, Riverside, Keynsham, BS31 1LA
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