When you contact the Council it’s likely that you will speak to one of our Customer Services teams. We deal with enquiries on behalf of a number of different departments, making sure you receive the same quality of service however you get in touch.
We’re responsible for the services offered through the Council’s three One Stop Shops, Council Connect and main Switchboard telephone lines, your local Libraries, Registration Services and the administration of Council Tax, Business Rates and Benefits.
We’re committed to a strategy that puts our customers at the heart of what we do.
Your feedback helps us to improve our services. So if you’ve got something to say, we want to hear about it.