Customer Services

All Customer Service outlets, including the Bath One Stop Shop, the Keynsham Library and Information Service, the Midsomer Norton Library and Information ServiceLibraries and Register Offices will be closed over the following dates; Saturday 22nd, Tuesday 25th and Wednesday 26th December. They will also be closed on Saturday 29th December and Tuesday 1st January 2019.

Please note the Registration Service is, however, open for ceremonies only on the 22nd and 29th December and the 1st January.

The Council’s out of hours emergency phone service will be available as normal throughout Christmas and New Year.

One Stop Shop and Library & Information Services opening hours

The information below applies to the Bath One Stop Shop (including Shopmobility), Midsomer Norton Library and Information Service and the Keynsham Library and Information Service

Other public and voluntary organisations based at these offices are managing their own opening hours during Christmas and New Year. Full details are available on the individual office pages via the links above.

Friday 21 December Open as normal
Saturday 22 December Closed
Sunday 23 December Closed as normal
Monday 24 December Open as normal
Tuesday 25 December Closed (Christmas Day)
Wednesday 26 December Closed (Boxing Day)
Thursday 27 December Open as normal
Friday 28 December Open as normal
Saturday 29 December Closed
Sunday 30 December Closed as normal
Monday 31 December Open as normal
Tuesday 1 January Closed (New Year's Day)
Wednesday 2 January Open as normal
Thursday day 3 January Open as normal

Phone and email services 

The following services will be closed on Tuesday 25th December, Wednesday 26th December and Tuesday 1st January:

The following service will be closed on Monday 24th December, Tuesday 25th December and Wednesday 26th December and also Monday 31st December and Tuesday 1st January:

These services will be open as normal on all other weekdays over the Christmas and New Year period.

Recycling and rubbish collections

For details about recycling and rubbish collections over Christmas and New Year, please visit the Bank Holiday collections page.

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