All Customer Service outlets, including the Bath One Stop Shop, the Keynsham Library and Information Service, the Midsomer Norton Library and Information Service, Libraries and Register Offices will be closed over the following dates; Saturday 22nd, Tuesday 25th and Wednesday 26th December. They will also be closed on Saturday 29th December and Tuesday 1st January 2019.
Please note the Registration Service is, however, open for ceremonies only on the 22nd and 29th December and the 1st January.
The Council’s out of hours emergency phone service will be available as normal throughout Christmas and New Year.
One Stop Shop and Library & Information Services opening hours
Other public and voluntary organisations based at these offices are managing their own opening hours during Christmas and New Year. Full details are available on the individual office pages via the links above.
|Friday 21 December||Open as normal|
|Saturday 22 December||Closed|
|Sunday 23 December||Closed as normal|
|Monday 24 December||Open as normal|
|Tuesday 25 December||Closed (Christmas Day)|
|Wednesday 26 December||Closed (Boxing Day)|
|Thursday 27 December||Open as normal|
|Friday 28 December||Open as normal|
|Saturday 29 December||Closed|
|Sunday 30 December||Closed as normal|
|Monday 31 December||Open as normal|
|Tuesday 1 January||Closed (New Year's Day)|
|Wednesday 2 January||Open as normal|
|Thursday day 3 January||Open as normal|
Phone and email services
The following services will be closed on Tuesday 25th December, Wednesday 26th December and Tuesday 1st January:
- Council Connect Contact Centre (01225 39 40 41)
- Benefits, Business Rates & Council Tax (01225 47 77 77)
- The Council's main Switchboard (01225 47 7000)
The following service will be closed on Monday 24th December, Tuesday 25th December and Wednesday 26th December and also Monday 31st December and Tuesday 1st January:
- Welfare Support phone line (01225 477 277)
These services will be open as normal on all other weekdays over the Christmas and New Year period.
Recycling and rubbish collections
For details about recycling and rubbish collections over Christmas and New Year, please visit the Bank Holiday collections page.