The Family Information Service provides a comprehensive information service for families, professionals and young people in the Bath and North East Somerset area. All enquiries will be dealt with in confidence.
We offer up to date, impartial information and advice covering a range of topics which support families with children aged 0-20 years. Choosing registered and unregistered childcare:-
- Leisure and play activities for children and young people - particularly activities in the Summer break.
- Parent and family support services including those that support children and young people with additional needs.
- Training and working with children.
- Children's Centre and out of school activities.
- Teenage information.
- Benefits and how to pay for childcare.
- Safe lifestyle choices.
The Information Team will answer your calls to the helpline and deal with any emails you send requesting information. They have lists of local parent and toddler groups, after school activities and details of leisure activities and support groups for you and your family; and lots of leaflets and booklets about parenting support, family issues, positive activities and safe lifestyle choices for teenagers.
The Outreach Team promotes the work of the Family Information Service across the Bath and North East Somerset area and you will see them regularly at Children's Centres and Schools. They visit organisations that work with families, go along to parenting and play events, post natal groups, toddler groups and family fun days. If you are having difficulty finding childcare, or a service to help you with your family, the Outreach Team can meet with you to discuss your options and give you impartial information.
1 Big Database is the place to find out about organisations, support, events and other useful things going on in Bath and North East Somerset for families, children and young people aged 0-20 years. www.1bigdatabase.org.uk
Not all of the information is kept on this website - please contact us using the details below, or visit us at one of our outreach sites, so we can provide you with the most up to date and relevant information.
Call us on freephone number 0800 073 1214 available Monday to Thursday 8.45am to 4.45pm and Friday 8.30am to 4.30pm. There is an answerphone outside of these hours.
Email fis@bathnes.gov.uk
Text us on 07980 998 906
Come and see us at your local Children's Centre - call us for details of where your local Children's Centre is and for information on the 'What's On' calendar
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