The Council is responsible for the licensing of a wide variety of activities. These include the supply of alcohol, public entertainment, cinemas, taxis, street collections, pet shops, street trading and many more.
The aim of the Council is to achieve, through the licensing process, a high standard of public safety and animal welfare and to prevent nuisance. To help ensure that this happens, the Council also imposes conditions/restrictions on licence holders which we enforce by inspection and investigation of complaints.
The Licensing Services team works closely with the Police, Fire Brigade, Building Control and Environmental Health Officers to ensure that public safety is maintained.
Details of applications received by Licensing Services are available on our Licensing Database webpage.
The Council will investigate complaints against licensed premises. All complaints must be put in writing. In the first instance, complainants will be encouraged to raise the complaint directly with the licensee or business concerned. The Council may initially arrange a mediation meeting to address, clarify and try to resolve the issues of concern. This process will not override the right of an Interested Party to ask the Council to consider their representation at a hearing, or for any licence holder to decline to participate in a mediation meeting.
Your feedback is important to us. Please take the time to answer the Public Protection Online Survey.