Archive
1.1 Introduction
1.2 Vision for 2005
1.3 Partnerships
1.4 Costs, Benefits and Savings
1.5 BVPI 157
2. Milestones
2.1 Action Plan
2.2 National Projects
2.3 Ongoing Development
3 Transition
3.1 Leadership
3.2 Finance
3.3 Property and Asset Planning
3.4 Human Resources
3.5 Changing Customer Needs
3.6 Partnering
3.7 Risk Assessment
3.8 Technical Infrastructure
3.9 Skills Need Analysis
4. Conclusion
Appendix 1 Risk Register
Appendix 2 Progress Against Local Targets for Electronic Service Delivery (ESD)
