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Bath & North East Somerset Council

MEETING:

Business Services Committee

AGENDA
ITEM
NUMBER

MEETING DATE:

7th December 2000

REPORT AUTHOR:

Dave Thompson, Head of Commercial Services

RESPONSIBLE OFFICER:

Dave Thompson, Head of Commercial Services

 

TITLE:

Commercial Services Operational Report and Trading Position

WARD:

ALL

BACKGROUND PAPERS:

AN OPEN PUBLIC ITEM

1 SUMMARY

1.1 This report provides a brief summary of the operational performance to date of Commercial Services.

2 RECOMMENDATION

2.1 That the report be noted.

3 RESOURCE AND CORPORATE POLICY IMPLICATIONS (WHERE NECESSARY, THE VIEWS OF THE COUNCIL'S STATUTORY OFFICERS ARE REFLECTED IN THE COMMENTS BELOW)

3.1 Financial: Details are contained within the report.

3.2 Staffing: None directly arising from the report.

3.3 Equalities: None directly arising from the report.

3.4 Economic: None directly arising from the report.

3.5 Environment: None directly arising from the report.

3.6 Council Wide Impacts: None directly arising from the report.

4 BACKGROUND AND LEGAL FRAMEWORK

4.1 A summary of the operational performance of the Business Unit is attached in accordance with the agreed format

5 CONSULTATION

5.1 This report was sent to the Trades Unions for comment on 16th November 2000. Any comments received will be reported to the meeting.

Commercial Services Monthly Report

October 2000

Main achievements

Parking

_ Parking income reduced by recent Fuel crisis, estimated cost £50k overall, but fines YTD remain good at 12036 compared to 11083 for same period last year

_ Residents Parking Zones implemented. Estimated £50k from issue of fines will not now materialise due to problem with Traffic Order which does not allow Council to collect fines - anticipated that this will be offset by additional income from commuters displaced from the new zones

_ Jon Evans successfully completed the corporate Management Development Programme

LWI - see separate report on this agenda

Building Cleaning

_ Recruitment problems still being encountered

_ Fair Funding options for service delivery distributed to schools for return in December

Catering

· School Meals income currently exceeding budget by £60k

· Positive response to Community Meals Customer Survey - 39% response rate, 88% of users either satisfied or very satisfied with meals - 94% satisfied with politeness of staff - of the 9% of customers that had complained 100% were satisfied with the response received

· Fair Funding service delivery options distributed to schools

· Frances Jennings successfully completed the corporate Management Development Programme

Transport

_ Fuel supplies being reinstated at Brougham Hayes and Fuel contingency plans prepared for threatened action in November

_ Martin Genge successfully completed the corporate Management Development Programme

Planned actions not achieved

_ Purchase Cards - project delayed due to Suppliers slow response to take up

_ Single Source Stationary contract delayed - anticipated implementation now January 2001

_ Cashless System - system spec delayed to Nov - on schedule for January Pilot implementation

Key Issues outstanding

_ Relocation of Brougham Hayes and LWI

_ Relocation of Parking Admin staff to Riverside Keynsham

_ Fair Funding

Opportunities

_ Consulting with Property Services re Cleaning of Council's Commercial Estate, approx. 40 properties

_ Application to tender for South Glos Schools Cleaning Contract

_ Potential extension of Parking Officers role to include `streetscape' monitoring

_ Potential Introduction of NVQ's for Parking Officers

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