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Bath & North East Somerset Council | |||
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Business Services Committee |
AGENDA | |
MEETING DATE: |
7th December 2000 | ||
REPORT AUTHOR: |
Dave Thompson, Head of Commercial Services | ||
RESPONSIBLE OFFICER: |
Dave Thompson, Head of Commercial Services | ||
TITLE: |
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WARD: |
ALL | ||
BACKGROUND PAPERS: | |||
AN OPEN PUBLIC ITEM | |||
1 SUMMARY
1.1 This report provides a brief summary of the operational performance to date of Commercial Services.
2 RECOMMENDATION
2.1 That the report be noted.
3 RESOURCE AND CORPORATE POLICY IMPLICATIONS (WHERE NECESSARY, THE VIEWS OF THE COUNCIL'S STATUTORY OFFICERS ARE REFLECTED IN THE COMMENTS BELOW)
3.1 Financial: Details are contained within the report.
3.2 Staffing: None directly arising from the report.
3.3 Equalities: None directly arising from the report.
3.4 Economic: None directly arising from the report.
3.5 Environment: None directly arising from the report.
3.6 Council Wide Impacts: None directly arising from the report.
4 BACKGROUND AND LEGAL FRAMEWORK
4.1 A summary of the operational performance of the Business Unit is attached in accordance with the agreed format
5 CONSULTATION
5.1 This report was sent to the Trades Unions for comment on 16th November 2000. Any comments received will be reported to the meeting.
Commercial Services Monthly Report
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October 2000
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Main achievements
Parking
_ Parking income reduced by recent Fuel crisis, estimated cost £50k overall, but fines YTD remain good at 12036 compared to 11083 for same period last year
_ Residents Parking Zones implemented. Estimated £50k from issue of fines will not now materialise due to problem with Traffic Order which does not allow Council to collect fines - anticipated that this will be offset by additional income from commuters displaced from the new zones
_ Jon Evans successfully completed the corporate Management Development Programme
LWI - see separate report on this agenda
Building Cleaning
_ Recruitment problems still being encountered
_ Fair Funding options for service delivery distributed to schools for return in December
Catering
· School Meals income currently exceeding budget by £60k
· Positive response to Community Meals Customer Survey - 39% response rate, 88% of users either satisfied or very satisfied with meals - 94% satisfied with politeness of staff - of the 9% of customers that had complained 100% were satisfied with the response received
· Fair Funding service delivery options distributed to schools
· Frances Jennings successfully completed the corporate Management Development Programme
Transport
_ Fuel supplies being reinstated at Brougham Hayes and Fuel contingency plans prepared for threatened action in November
_ Martin Genge successfully completed the corporate Management Development Programme
_ Purchase Cards - project delayed due to Suppliers slow response to take up
_ Single Source Stationary contract delayed - anticipated implementation now January 2001
_ Cashless System - system spec delayed to Nov - on schedule for January Pilot implementation
_ Relocation of Brougham Hayes and LWI
_ Relocation of Parking Admin staff to Riverside Keynsham
_ Fair Funding
Opportunities
_ Consulting with Property Services re Cleaning of Council's Commercial Estate, approx. 40 properties
_ Application to tender for South Glos Schools Cleaning Contract
_ Potential extension of Parking Officers role to include `streetscape' monitoring
_ Potential Introduction of NVQ's for Parking Officers
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