Contact:
  • Parking Services
  • Address:

    PO Box 122, Bristol , BS31 9AE

  • E-mail:
    parking@bathnes.gov.uk
  • Telephone:
    01225 477133 or 477134
  • Fax:
    01225 477130
  • Minicom:
    Not Available
  • Page Updated:
    22/11/2008
  • Author:
    Matt Mobbs
A to Z Index
Other Websites
www.traveline.org.uk/
www.transportdirect.info/
www.direct.gov.uk
www.trafficpenaltytribunal.gov.uk.

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Bus Lane Enforcement

What is bus lane enforcement?

One of the key aims of Bath & North East Somerset Council is to ensure the free flow of traffic throughout the City. One of the ways to achieve this aim is through bus lane enforcement. Bath & North East Somerset Council has been undertaking bus lane enforcement across the city, in areas where there is a traffic congestion issue or problem with bus lane abuse. This means that if a vehicle is captured by CCTV using a bus lane a Penalty Charge Notice (PCN) may be issued.

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Why introduce bus lane enforcement?

Bath & North East Somerset Council is one of the first authorities outside of London to enforce bus lanes. There are a number of potential benefits to be gained by ensuring effective bus lane enforcement:

  • Bus lane enforcement has been operating successfully in London for a number of years. Studies have shown that the number of prohibited vehicles using bus lanes has reduced significantly as a result of enforcement, which has resulted in improved bus reliability, increased road safety and more use of bus lanes by pedal cyclists
  • Effective and efficient bus lane enforcement will allow the Council and its partners to achieve easier and more consistent journey times for buses through congested areas by allowing the free flow of bus lane traffic.
  • By improving the public transport network we will encourage commuters to choose more environmentally friendly forms of travel and thereby reduce CO2 emissions.

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How will I know what a Bus Lane looks like?

Bus lanes are easily identifiable to a driver; signage is clearly displayed immediately prior to the start of the bus lanes showing the restriction. In the case of the restriction on the High Street and New Bond Street these are conventional bus lanes within the width of the road and the  signs used are the nationally recognised bus lane signs and road surface markings. 

The restrictions in Northgate Street, Argyle Street and Pulteney Bridge apply to the whole width of the road.  In these cases the nationally used and recognised prohibition of vehicle signs are used together with qualifying plates showing which vehicles are exempt.  The road surface is highlighted in a different  colour but does not bear the bus lane legend.

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How will bus lane enforcement take place?

Closed circuit television (CCTV) cameras are used to record vehicles driving or parking in bus lanes. Cameras are mounted on poles on the street.

These cameras record vehicles using the bus lanes during restricted hours, and take a close up image of the vehicle including the registration mark. The camera also tracks the vehicle driving, parking or stopping in the bus lane to provide evidence that a contravention of the restrictions has taken place.

The recordings will be checked by a second enforcement officer, to ensure that an offence has occurred and that there are no mitigating circumstances, which may have led to the vehicle being in the bus lane.

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How can I view the images of my vehicle?

The registered owner of the vehicle can request to see the footage held of their vehicle in the bus lane (there is an option on the reverse of the PCN to request footage).  You can ask for a DVD recording of the footage to be sent to you or you can arrange an appointment to view the footage any Council office during normal office hours Monday - Friday.  Appointments can be arranged by calling 01225 395249.

The registered keeper of the vehicle will need to provide ID when attending the appointment. If ID cannot be produced at the time of the appointment alternative arrangements for viewing will be made.

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Appealing against a Bus Lane Penalty Charge Notice

As with parking offences where a PCN (ticket) is issued, the responsibility lies with the registered owner of the vehicle to pay or appeal for contraventions relating to bus lanes.

If you want to query the ticket, you should not pay the charge. Representations can be made by completing the reverse of the Bus Lane Penalty Charge Notice and posting it to the address given.

All representations made will be looked at on an individual basis and where a representation is accepted the ticket will be cancelled. The grounds for appeal are as follows:

  • The alleged contravention did not occur
  • Regulation 6(1) of the Bus lane contraventions (Penalty charges, adjudication and enforcement) (England) regulations applies. This is where a motorist may have received a Fixed Penalty Notice from the Police for the same contravention. You will be required to provide evidence 
  • You were not the owner/keeper of the vehicle on the detection date
  • You were the hirer of the vehicle concerned but I did not sign an agreement accepting responsibility for Penalty Charge Notices
  • You are the registered owner/keeper of the vehicle, however
  • You are a hire firm and have provided the hirer's details
  • The vehicle was under the control of a vehicle trader who has signed an agreement accepting responsibility for any penalty charge notices issued whilst the vehicle is in there control
  • The vehicle was taken without my consent
  • The Penalty charge exceeds the relevant amount

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If your appeal is rejected by Bath & North East Somerset  Council

We will explain why with details on how to appeal to the Traffic Penalty Tribunal (TPT) an independent organisation. TPT will not charge you to appeal. Their decision is final and binding on both sides. For more details on their service go to www.trafficpenaltytribunal.gov.uk

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If you lose your appeal or do not pay the Penalty Charge Notice

28 days after we have sent you the Penalty Charge Notice, we will send you a charge certificate asking you to pay an extra 50% in addition to the original amount. You have no further right to appeal at this stage. If you do not then pay, we will register the charge as a debt at the County Court. The debt will then be placed with Certificated Bailiffs who will take responsibility for collecting the debt owed to the Council. This will add further costs to the charge.

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How to pay a Bus Lane Penalty Charge Notice (PCN)

The amount for a Bus Lane PCN will be £60, but if payment is made within fourteen days of the date of service (refer to PCN for specific date) the charge will be reduced by 50% to £30. If the PCN is not paid within 28 days of the date of service the charge will increase to £90.

If you are paying by cheque or postal order, please make it payable to Bath & North East Somerset  Council. Please write the PCN number, vehicle registration number and your address on the back of your cheque.

The PCN number beginning with 'BN…' is near the top of the ticket. For a receipt, please send a stamped, self-addressed envelope with your payment.

Post

To pay by cheque or postal order, please make payable to Bath & North East Somerset  Council and send to Parking Services P.O. Box 122, Bristol, BS31 9AE

Phone

You can pay your PCN over the phone during office hours (Monday-Friday) using your credit or debit card on 01225 477133 or 01225 477134.

Alternately please use the 24 hours payment line by calling 08451204330 - our lines open 24 hours a day, seven days a week. You will need to have your credit or debit card and your PCN reference number to hand.

Calls will be charged at local rate.

In person

You can also pay in person by cash, credit or debit card, cheque or postal order at the payments counter in The Guildhall Parking Shop  which is open 08.30 - 17.00 p.m. Monday, Tues and Thurs.  Friday, 08.30 - 16.30 p.m. and  Wednesday  09.30-17.00pm with exception of public or bank holidays. Or at any Bath & North East Somerset Payment office during normal office hours Monday- Friday.

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Traveline

Traveline provides timetables and journey planners for bus, coach and rail services in the South West. Traveline is also available on tel. 0871 200 22 33 between 7 am and 10 pm (calls cost 10p per minute from landlines).

Transport Direct

Transport Direct is designed to be the first complete transport journey planner for Great Britain. In addition to providing public transport information, you can compare car journeys with national and local public transport (excluding GB internal air).

See Also: Time Tables and Journey Planners