Parking
Frequently Asked Questions
PENALTY CHARGE NOTICES
- I've got a penalty charge notice and I want to pay it –
how can I do it?
- I've got a penalty charge notice and I want to dispute it
– how can I do it?
I've got a penalty charge notice and I want to pay
it – how can I do it?
Its easy – either send a cheque to the address on the back of
the ticket or bring it in to the Parking Shop at the Guildhall.
Alternatively you might want to pay by credit or debit card.
This can be done by phone (01225 477134) or at the Parking Shop in
the Guildhall. How
to Pay your PCN
I've got a penalty charge notice and I want to
dispute it – how can I do it?
As the issue of a penalty charge notice is a legal matter it
will have to be dealt with formally in writing.
Staff at the Parking Shop can give you a form to fill out if you
prefer but they cannot deal with the matter on the spot.
All disputes are passed to an independent team who deal with
these matters.
If you are unhappy with their decision which will be advised in
writing then you have a right of appeal to an independent body.
Whatever you do, do not ignore a Penalty Charge
Notice.
The scale of charges escalates as time goes on and ultimately
the courts will allow recover of unpaid money.
