Contact:
  • Commercial Development Officer, Heritage Services
  • Address:
    Roman Baths, Pump Room, Stall Street, Bath BA1 1LZ|
  • E-mail:
    discovery_card@bathnes.gov.uk
  • Telephone:
    01225 477785
  • Fax:
    01225 477743
  • Minicom:
     
  • Page Updated:
    20/09/2008
  • Author:
     
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Discovery Card

Terms and Conditions of Use

  1. The Resident’s Discovery Card is available to adults, and children age 14+, who permanently live within the boundaries of the Bath and North East Somerset Unitary Authority.
     
  2. The Resident’s Discovery Card is not transferrable and may only be used by the person whose name and photograph appears on it.  The Card can be withdrawn if it is used by other than the holder.
     
  3. Holders of Resident’s Discovery Cards will be allowed free entry to the Roman Baths and to the Fashion Museum during normal opening hours.  The Resident’s Discovery Card must be presented at the ticket desk to gain free entry.
     
  4. A holder of a Resident’s Discovery Card may also bring, to the Roman Baths and the Fashion Museum, up to 4 children aged 16 or under.  An adult (age 17+) must accompany children under 14.
     
  5. Application must be made in person at the main entrance of the Roman Baths, The Hollies in Midsomer Norton and Riverside in Keynsham, using the Resident’s Discovery Card application form and proof of identity.
     
  6. Proof of residence must be presented at the time of the application.  This may be any document from the following list: council tax bill (preferred proof of residence), latest utility bill showing the address (gas, electricity, water, telephone etc), with your current address, bank/mobile phone statement.  No other documents are valid.
     
  7. Resident’s Discovery Cards will normally be valid for 3 years from the date of issue but may be withdrawn at any time at the discretion of Bath and North East Somerset Council.  The Card remains the property of Bath and North East Somerset Council.
     
  8. The Resident’s Discovery Card becomes invalid if the holder moves out of the Council area and the Card should be returned to Museum Enquiries, Stall Street, Bath, BA1 1LZ.  Holders who move within Bath and North East Somerset  must notify their change of address to Museum Enquiries, Stall Street, Bath, BA1 1LZ.
     
  9. There will be a charge of £2 to replace lost or damaged cards and £5 to reissue cards withdrawn for misuse.  Proof of identity and address must be supplied.
     
  10. The Resident’s Discovery Card is not valid as a form of identification for any reason other than for use at the participating attractions.
     
  11. Your personal details are held on the  Resident’s Discovery Card database. These details are not passed on to other organisations.  We are not able to update your information using records held by other sections of the Council.
  12. All rights of admission reserved by participating attractions.