Libraries - The Future
What do you think about your library service?
We asked you to complete surveys for us in October 2007
444 people filled in the survey, 66% of you were female and 52%
were over 60 years old.
Thank you for participating
This is what you said
Most people preferred libraries to be near shopping areas
The preferred opening hours are between 9.30am – 5pm, with late
opening till 8pm during the week.
Many of you are keen on using self service to borrow and return
items in the library, during normal opening hours.
|
Top ten services you use in the library |
Replies |
|
Borrowing books / music / DVDs |
404 |
|
General information services |
234 |
|
Magazines & Newspapers |
186 |
|
Librarian help point (book advice) |
167 |
|
Study space or reading area |
157 |
|
Access to computers |
140 |
|
Children's services |
139 |
|
Exhibition/event/display space, to visit or hire |
133 |
|
Local and family history |
132 |
|
24hr telephone renewal services |
132 |
|
What you would be prepared to pay for |
% Replies |
|
Tuition |
60% |
|
Business information services |
49% |
|
Access to computer services |
47% |
|
Local History & Family research |
35% |
|
Book finding |
12% |
|
What would encourage you to use a library more?
|
Replies |
|
More books |
80 |
|
Satisfied as is |
44 |
|
Increased opening hours |
24 |
|
Free/nominal fee computer access |
23 |
|
Events/Activities for all ages |
17 |
|
Refreshments/café |
14 |
|
Improved access to stock |
13 |
|
Reference & Specialist stock - more |
12 |
|
Quieter/Study area |
11 |
If you have any further comments, the library staff will be
pleased to receive them.
The last major review of Library Services was conducted in 2002,
when a 10 year vision called The Way Forward was developed after
public consultation.
The Way Forward, published in January 2004, was our
response to the feedback we received from the
library vision. It's aim was to focus on the
services priorities for the next ten years.
Read the Way Forward
The 'vision' set out a menu of ideas for the direction of
service. This document was used for consultation with staff,
councillors and the general public in 2002.
Read the Vision
