What do we do?

We are a Home Care team dedicated to providing a ‘re-enablement’ service to people who need support to regain confidence and daily living skills, for example, following a spell in hospital.

Referrals will be made to the team following a Community Care Assessment.

This service will last up to a maximum  of 6 weeks, during this time, our Re-enablement Support Workers will assisst with personal care and provide support, whilst encouraging or enabling the service user to regain independence within their own home.

The Re-enablement Support worker will constantly monitor the improvements of the service user and adjust the care provisions as and when required.  It is anticipated that most Service users requirements will decrease during their time with the team as they re-adjust and develop in confidence, the team will respond accordingly.

After 4 weeks a review of the service will be arranged to discuss the on going needs of the service user.  This sevice is not intended to provide respite care.

Who is eligible for the service?  

The service is open to people who:

•  Are aged 18 and over
• Live in the Bath & North East Somerset area
• Have had a Community Care Assessment by a Social Worker or Care Service Co-ordinator and is deemed eligible under the Council eligibility criteria.
• Require at least 5 visits per week, but who are able to manage on their own alone between visits
• Have given their consent to have the service and who have the potential and willingness to improve

Who is not eligible?

The service is not open to people who:

• Require less than 5 hours’ home care per week
• Require palliative care/ or are eligible for CHC funding
• Have a current care plan for a home care service that needs re-starting
• Have a Carer who requires respite

How do I make a referral?

We can accept referrals from:

• All Hospital Teams
• Adult Care Teams
• Community Mental Health Team for Older People
• Adult Duty Desk

Referrals are made to the team on the understanding that this is the wish of the service user and that there is an achievable goal.

Key Service Objectives

• Timely intervention
• Enable hospital discharge
• Stabilise care plans
• Support individuals in regaining as much independence as possible
• Prevent inappropriate admissions to hospital/care homes

Who’s who in the Intake & Re-enablement Team?

The people who actually provide the care are called Re-enablement Support Workers (RSWs).  All our RSWs follow an induction programme when first employed which includes training in First Aid and Manual Handling.  Many RSWs have also completed National Vocational Qualification (NVQ) training at Level 2  or 3.

The people who organise the care on a daily basis are called Co-ordinators.  Bev Bishop and Sue Breakah are the Co-ordinators for this service and have achieved NVQ Level 3 or are in the process of doing so.

The Intake & Re-enablement Team’s Locality Manager is Dawn Cronin.  She is responsible for the overall running of the service and manages the team on a day-to-day basis.

Sue Kennedy is the Administrative Assistant who will provide office support and answer telephone calls.

Contact Details

The Intake & Re-enablement Service is based at The Bath Community Resource Centre.  The offices are open:         Monday-Thursday  - 8.30am-5.00pm Friday  - 8.30am-4.30pm

Telephone Main Council switchboard: 01225 477000 Direct Line to Intake and Re-enablement Service: 01225 396720

Address Intake & Re-enablement Home Care Service  Bath Community Resource Centre Cleeve Green, Twerton, Bath BA2 1RS E-mail:  Intake_Re-enablementhomecare@bathnes.gov.uk