Social & Housing Services
What we do?
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Do you or someone you know need help to stay living at
home?
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Are you disabled and need adaptations to your home?
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Would you like to take part in a learning activity? We
may be able to help you on your learning journey.
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Do you want to find out more about affordable
housing?
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Are you, or do you care for, an older person, someone who is
disabled or having mental health difficulties?
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Are you a tenant or landlord wanting housing
advice?
We may be able to help in these and many other situations.
Would you like to find out more about what we do?
How to contact us:
This leaflet explains what we do in a Social & Housing
Service.
Information sheets containing further details about the
different services we provide are available on request.
Write to us:
Bath & North East Somerset Council
Adult Social Services & Housing
P.O. Box 3343
Bath BA1 2ZH
Visit us:
Lewis House, Manvers Street, Bath BA1 1JG
Riverside, Temple Street, Keynsham BS31 1LA
Info Plus. The Hollies, Midsomer Norton BA3 2DP
We are open:
Monday, Tuesday and Thursday 8.30 am - 5.00 pm.
Wednesday 9.30 am -5.00 pm
Friday 8.30 am - 4.30 pm
Telephone:
01225 477000
01225 477815 (Minicom)
For out of hours emergencies about adults or children telephone
01454 615165
Minicom 01454 618966
For emergency Housing advice outside normal office hours,
contact Shelterline 24 hour freephone Advice Line on 0808 800
4444
Email:
adult_duty@bathnes.gov.uk
(Social Services Adults)
housing@bathnes.gov.uk
(Housing)
Health advice and information
For information and advice about local community health services
contact the Patient Advice and Liaison Service on 01225 831717
For medical information call the free 24 hr nurse led national
helpline - NHS Direct on 0845 4647
Bath & North East Somerset Primary Care Trust website -
www.banes-pct.nhs.uk/
Adults
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We work with people to help them continue to live as
independently as possible in their own homes. The people we
work with includes older people, people with learning difficulties,
physically disabled people, people with mental health problems and
those who misuse drugs and alcohol. We also assist carers - those
regularly providing a lot of care for a friend or relative. If
living at home is no longer possible, we can help with residential
care.
Among the services we may be able to arrange or provide:
- Social work services
- Someone to help you look after yourself at home
- Meals delivered to your home
- Day services for older people with dementia and people of
working age
- Support for carers, including respite - short breaks from doing
the caring - or sitting services
- Help if you are leaving hospital or have had a serious
illness
- Advice, equipment and adaptations to help you continue living
at home
- Residential care, extra-care in sheltered housing or supported
living schemes
- Provide information and advice about other services
- Support for you to organise and manage your own care
- Services to safeguard vulnerable adults
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Children and Families
We provide a range of services and resources to support parents
and carers in looking after their children, We help and
encorage children and young people to realise their full
potential.
Childen Services are fully committed to working in partnership
with parents and young people. We try to provide and develop
our services to meet your needs and always promote the best
interest of children.
If you have concerns about a particular child and wish to talk
to a social worker please contact the Referral &
Assessment Team on 01225 3963113/4. The address is Lewis
House, Manvers Street in Bath. For out-of-hours emergencies
about children please ring 01454 615165.
For more general enquiries about services for childr en pelase
ring the Family Information Service on 0800 0731214
Community Learning
The Community Learning Service seeks to encourage people aged
over 19 with few or no qualifications into learning and/or work
opportunities.
The Service offers short taster activities including art and
craft, cookery, confidence building, literacy and numeracy,
computer skills and family learning as well as providing an
Information and Advice service. The aim is for learners to progress
onto further learning opportunities or feel more positive about
seeking employment.
Learning Champions are recruited and trained to help support the
work of the Service. They often prove excellent ambassadors for
promoting activities.
The Service is part of Bath & North East Somerset Council
and is funded by the Learning and Skills Council.
In addition a small Community Development Team works across the
area to build networks to address issues affecting communities,
organise Interagency Forums to encourage partnership working
between services and promote the sharing of skills, experience and
resources.
For more details please contact:
Community Learning Service
The Hollies, Midsomer Norton BA3 2DP
Tel: 01225 396450
Fotec Centre
80 High Street, Twerton, Bath BA2 1DE
Tel: 01225 39 6192
email: community_learning@bathnes.gov.uk
www.bathnes.gov.uk
Housing
Bath and North East Somerset Council works to ensure that there
is suitable housing for everyone in the area.
Among the services we may be able to arrange or provide:
- Access to social housing through the Homeseeker scheme
- Housing advice for tenants, landlords, homeowners and homeless
people
- Advise and assistance to enable elderly, disabled, low income
or otherwise vulnerable residents to undertake essential works of
repair or adaptions to their homes.
- The provision of supported and extra-care sheltered housing,
housing related support services such as re-settlement and
floating support services, in partnership with a range of local
providers.
- Advice and assistance on shared ownership and new affordable
housing developments
- Advice and assistance for tenants and landlords concerning the
condition of their rented property
- Assessment of housing health and safety hazards in domestic
properties and licensing of houses in multiple occupation.
- Advice and information about improving home energy
efficiency
- information to landlords about housing standards and the
Council's Property Accrediatation Scheme.
This information can be made available in a range of languages,
large print, Braille, on tape, electronic and accessible
formats. Contact the Information Officer on 01225 477983,
Minicom 01225 477043 or email information_officer@bathnes.gov.uk |
