Eligibility Criteria for Community Care Services
Who can get help from Social Services
Social Services plays an important part in providing people with
services to enable them to be safe and independent. We can
provide:
- Information about community care services
- An assessment of needs
- Practical help for some people
Before providing or arranging help we always carry out an
assessment. Anyone who is disabled due to
- A physical impairment
- A sensory impairment
- A learning difficulty
- Mental health problems
- Drug or alcohol misuse
- Any long term illness (including HIV /AIDS) which has a
substantial impact on abilities to carry out tasks of daily
living
can ask for an assessment of their needs and information about
the kind of services that may be available to help them. Our
information sheet 'A Handy
Guide to Community Care’ explains how to get an
assessment.
Carers who provide a substantial amount of care on a regular
basis are also entitled to an assessment.
Domestic Cleaning
We do not generally provide cleaning help when this is a
person's only requirement for assistance.
Eligibility Criteria
We have a limited budget and cannot provide or arrange services
for everyone who asks. We therefore have eligibility criteria which
concentrates help on those most in need.
We will not generally provide or arrange services for people who
have savings over our saving threshold.
We also have eligibility criteria based on Fair Access to Care
Services which is government guidance requiring all
Councils to use the same framework for deciding which adults
are eligible to receive community care services such as home
care. The idea behind the national framework is to ensure that
there is greater fairness in services provided to adults across the
country.
The government has put needs into four bands that reflect the
severity of risk to a person’s health and safety or independence if
these needs are not met :-
Critical risk to independence
Risk is present now or may occur within one week
-
Life is and/or could be threatened
-
Major health problems have developed and/or are likely to
develop
-
Serious forms of abuse or neglect have occurred or are likely to
develop.
-
There is, or could be, an extensive loss of choice and control
over vital aspects of the immediate environment.
-
There is, or could be, an inability to carry out essential
personal care, domestic, family or other daily routines.
-
Vital social support systems and relationships are, or could be,
at great risk.
-
Individuals cannot undertake, or will be unlikely to be able to
undertake, vital family and social roles and responsibilities that
are important to them and other.
-
Critical risk to your carer’s ability to sustain any of the
essential/critical aspects of their caring role.
Substantial risk to independence
Risk is present now or may occur in the next three months.
-
There is, or could be, some substantial loss of choice and
control over the immediate environment.
-
Involvement in some substantial aspects of work, education
or learning is, or could be, at risk of not being sustained,
causing substantial risks to your independence.
-
There is, or could be, an inability to carry out some personal
care, domestic or other daily routines, causing substantial risk to
your independence.
-
Individuals cannot undertake or will be unlikely to be able to
undertake, some substantial family and social roles and
responsibilities that are important to them and
others.
-
Substantial risk to your carer’s ability to sustain some key
aspects to their caring role.
-
Substantial health problems have developed or are likely to
develop.
-
Involvement in work, education and learning is, or could be, at
great risk of not being sustained, causing a major loss of
independence.
Moderate risk to independence
Risk is present now or likely to arise in the next six months.
-
Several aspects of work, education or learning are, or could be,
at risk of not being sustained, causing a degree of risk to your
independence.
-
There is, or could be, some inability to carry out several daily
routines, causing a level of risk to your independence.
-
Several social support systems and relationships are, or could
be, at risk.
-
Individuals cannot undertake or will be unlikely to be able to
undertake, several family and social roles and responsibilities,
leading to a level of risk to your independence.
-
Moderate risk to your carer’s ability to sustain some aspects of
their caring role.
Low risk to independence
Risk is present now or likely to occur in the next twelve
months
-
There is, or could be, some inability to carry out one or two
personal care or daily routines.
-
One or two social support systems and relationships are,
or could be, at risk of not being sustained.
-
Individuals cannot undertake or will be unlikely to be able to
undertake, one or two family and social roles and
responsibilities.
-
Low risk to your carer’s ability to sustain some aspects
of their caring role.
If your needs are assessed as Moderate or Low, we will not
be able to provide or arrange services for you.
However, we will give you advice and information to
help you find support from elsewhere.
What Should I Do If I Am Not Satisfied
You should always be given a copy of your assessment and
care/service plan. If you are not satisfied with the outcome of
your assessment, please discuss with the person who is working with
you, they will provide you with more information about how the
decision about eligibility was reached. If you wish to view
the detailed assessment tool used by Social Services staff to
determine eligibility then please click on this link :
Eligibility Assessment Tool
If you remain unhappy, you can make a formal complaint, please
ask for a copy of our leaflet - ‘How To Comment
On or Complain about Social and Housing Services’.
For further information, or to ask for an assessment, please
contact your nearest Social Services Office:
| Bath
Lewis House
Manvers Street
Bath. BA1 1JG
Tel: 01225 477000/01225 477815 (minicom)
|
Midsomer Norton
The Hollies
High Street
Midsomer Norton,
Bath. BA3 2DP
Tel: 01225
477000 |
We promise:-
back to List of Adult Care Leaflets
also available to print out in pdf 233kb
Also available:-
| This information can be made available in a range of languages,
large print, Braille, on tape, electronic and accessible
formats. Contact the Information Officer on 01225 477983,
Minicom 01225 477043 or email information_officer@bathnes.gov.uk |
