A to Z Index

Adult Care information sheets

These Social & Housing Services information sheets can be printed straight from this website.

There are three lists of information sheets available:

If it is easier you can come to our offices, or ring and request a copy of any of the information sheets. Or you can print your own copies from your home computer or from any Bath & North East Somerset library.

When you look at the list of information sheets you’ll see there is a text version and a pdf (portable document format) version of each sheet. The text version is a web page and the pdf version is designed to be printed. We recommend you download and print from the pdf version if you would like a copy of the information to keep.

To view pdf files you will need Acrobat Reader. If you do not have this you can download one (copy onto your computer) for free from Adobe, click here to download the free plugin.

This information can be made available in a range of languages, large print, Braille, on tape, electronic and accessible formats.  Contact the Information Officer on 01225 477983, Minicom 01225 477043 or email information_officer@bathnes.gov.uk  


 

 

Text version

Pdf Version

General information

What We Do? (an introduction to Social & Housing Services)

What Do we Do? - (Easy English version)

What Do We Do? PDF Adobe Acrobat 143kb

Easy English Signposting Leaflet Adobe Acrobat 103kb

Eligibility Criteria for Social Services

Eligibility Criteria for Community Care Services Adobe Acrobat 99kb

Eligibility Criteria for Community Care Services (Large Print) Adobe Acrobat 86k

Making a Comment or Complaint

Making a comment or complaint 102k adobe acrobat

Complaints Form adobe acrobat 25k

Making a Comment or Complaint (Large Print) adobe acrobat 104k

Complaints (Easy English) adobe acrobat 268k

Emergency Duty Team

Emergency Duty Team adobe acrobat  131k

Emergency Duty Team (Large Print)   adobe acrobat 98k

Adult Care Duty Adult Care Duty (PDF 136kb) adobe acrobat
Confidentiality Leaflet Confidentiality Leaflet adobe acrobat  136k
Access to Social Services Records Seeing your records adobe acrobat  140k
Choosing the Right Support for You Choosing The Right Support for You (PDF – 312kb)

Sensory impairment information

Hearing and Vision Services Hearing and Vision (PDF - 89kb) adobe acrobat
Help for Visually impaired People Help for Visually Impaired People (PDF 108kb) Adobe Acrobat
Services for Deaf People Services for Deaf People adobe acrobat 80k

Care

Care Home Guide (PDF - 468kb) adobe acrobat
Home Care Charging

Charges for Homecare adobe acrobat93k

A Guide to Charges for Care Homes A guide to charges for Care Homes adobe acrobat  123k
A Handy Guide to Community Care A Handy Guide to Community Care adobe acrobat  517k
Care Homes - Third Party Contributions Community Care Third Party Contributions Adobe Acrobat 80kb
Moving into A Care Home - What you need to know Moving into a Care Home adobe acrobat  108k
Domiciliary Care - Care at Home Domiciliary Care – Care at Home adobe acrobat  84kb

Intake Assessment & Re-enablement Service

Intake Assessment & Re-Enablement Service  adobe acrobat 90k

Extra Care Housing

About Extra Care Housing Extra Care Leaflet and Application Form (PDF - 112kb) adobe acrobat
Extra Care Sheltered Housing - Information on charges which apply Extra Care Sheltered Housing - Information on the charges which apply  adobe acrobat 79k
Avondown House Extra Care Sheltered Housing – Avondown House (PDF – 86kb) adobe acrobat
St. John's Court Extra Care Sheltered Housing – St. John’s Court (PDF – 86kb) adobe acrobat
Greenacres Court Extra Care Sheltered Housing - Greenacres Court (PDF 300 k)
The Orchard Extra Care Sheltered Housing – The Orchard  85k adobe acrobat

Individual Budgets

Individual Budgets

Individual Budgets Leaflet adobe acrobat 93k

Individual Budgets leaflet in Easy English  adobe acrobat 106k

Employment Support Services for Direct Payment and Individual Budget users  Employment Support Services for Direct Payments & Individual Budget Users  adobe acrobat 95k
Arranging your own support Arranging your own support adobe acrobat91k
Paying Expenses Paying Expenses
Paying Personal Assistants Paying Personal Assistants

Carers information

Respite Care for Adults Respite Care for Adults  adobe acrobat  97kb
Emergency Respite Care Emergency Respite Care (PDF – 104kb)
Looking After a Relative or Friend - Information for carers

Looking after a Relative or Friend adobe acrobat  102k

Looking After a friend or relative (Large Print) adobe acrobat104k

What can help in Emergency - Advice for Carers What can help in an Emergency adobe acrobat 149k

Adult Family Link Scheme

Adult Family Link Scheme Adult Family Link (PDF – 290kb) adobe acrobat
Can you Offer Support for a Disabled Adult (PDF - 300kb) Adult Family Link Scheme (PDF - 300kb)adobe acrobat 90kb

Help when Leaving Hospital

Leaving Hospital Leaving Hospital adobe acrobat 128kb

Mobile meals

Community Meals

Community Meals  Adobe Acrobat 289kb

Community Meals (Large Print)  adobe acrobat 289k

Direct payments

Direct payments for the parents of disabled children A Guide to Direct Payments for Parents of Disabled Children PDF 134kb adobe acrobat
Direct Payments for Disabled People

DP for Disabled People (126kb) adobe acrobat

Direct Payments for disabled people (Large Print) adobe acrobat 86k

Easy English Direct payments information Easy English DP Information (PDF 696kb)
A Guide to Direct Payments for Carers A Guide to Direct Payments for Carers PDF 136kb adobe acrobat
Shaw Trust Direct payments leaflet (this leaflet is produced by Shaw Trust) Shaw trust – Bath & NES Direct Payment Support Service leaflet (PDF 230 kb) adobe acrobat (this leaflet is produced by Shaw Trust)
Employment Support Services for Direct Payment and Individual Budget users  Employment Support Services for Direct Payments & Individual Budget Users  adobe acrobat 95k
Arranging your own support Arranging your own support adobe acrobat91k
Paying Personal Assistants Paying personal assistants
Paying Expenses Paying Expenses

Adult Duty Team

Adult Duty Team Adult Care Duty adobe acrobat136k

Mental Capacity and Decision Making

See the Mental Capacity Act page for more leaflets & information

Mental Capacity Act 2005

Mental Capacity Act 2005 adobe acrobat101k

Mental Capacity Act 2005 (PDF 83kb)

Advance Directive (Living Will)

Advance Directive Patient Leaflet - Sept 07 (PDF - 25kb)

Enduring Power of Attorney (EPA) Enduring Power of Attorney (PDF - 311kb)
Lasting Power of Attorney (LPA) Lasting Power of Attorney (PDF - 311kb)
Orders of the Court of Protection and Deputyship Orders of the Court of Protection and Leadership (PDF 320kb)

Mental Health

A Guide for Users and Carers Accessing Mental Health Services A Guide for Users & Carers Accessing Mental Health ServicesAdobe Acrobat 105kb
Compulsory Admission to Psychiatric Hospital - A Guide for Patients and Relatives Compulsory admission to Psychiatric Hospital Adobe Acrobat 145kb
Guardianship - Mental Health Act Guardianship - Mental Health Act adobe acrobat 144k

Occupational Therapy

Occupational Therapy Services Occupational Therapy Services Adobe Acrobat 128kb
Community equipment Services Community Equipment Services adobe acrobat 88kb
Community Alarm Service

Community Alarm Service adobe acrobat  140k

Community Alarm Service (Large Print)  adobe acrobat94k

HIV/AIDS

Services for People living with HIV/AIDs Services for People with HIVAIDS Adobe Acrobat110kb

Adult Abuse

Protecting Vulnerable Adults from abuse

Protecting Vulnerable Adults from abuse Adobe Acrobat 92kb

Vulnerable Adults Easy English PDF 600kb Adobe Acrobat

Disabled

Disabled Facilities Grant Disabled Facilities Grant PDF 75kb adobe acrobat
The Register of Disabled People Register of Disabled People PDF 86kb adobe acrobat

Day Services 

Transport to Day Services Transport to Day Services  adobe acrobat 141kb Transport Form (Easy English)  adobe acrobat

Services for Older People

Directory of Services for Older People

Directory of Services for Older People (PDF - 644kb)

Chinese - Older People's Directory (pdf 744kb)

Referral Forms

Online referral form
  English/Chinese Referral Form PDF 145kb adobe acrobat