Contact:
  • Alison Rouse
  • Address:

    Town Hall, Keynsham, Bristol

  • E-mail:
    alison_rouse@bathnes.gov.uk
  • Telephone:
    01225 396254
  • Fax:
    n/a
  • Minicom:
    01225 395336
  • Page Updated:
    14/05/2008
  • Author:
    Michelle FIllary
A to Z Index

Help for Visually Impaired People

This leaflet describes the main services and local organisations for people who have a visual impairment. More detailed information about the wide range of support available from Social & Housing Services offices or local societies. You will find contacts and addresses listed at the end.

Becoming registered as blind or partially sighted

If you have very poor eyesight, an eye specialist may recommend that you are certified as partially sighted or blind. This does not necessarily mean that you cannot see or that you are going to lose your sight altogether.

If you are worried about the information given to you by the eye specialist while you are at the hospital, you can ask to see a social worker or contact one of the Social Services & Housing officers for help and advice.

Once we receive the certification form, completed by the consultant, we will give you the option of registering as blind or partially sighted, as recommended by the consultant We can send you information about benefits of registration to help you come to a decision.

We can offer you telephone advice and information or a home visit to help you consider a range of benefits and support some of which are detailed in this leaflet. At the same time we will send you an information booklet on services for people with a visual impairment we have produced in conjunction with Vision Bath .

If you chose to be registered with us as blind or partially sighted, you will be sent a confirmation card, which may enable you to receive other concessions and services.

We can assess your needs

If you have a visual impairment you do not need to be registered as blind or partially sighted – you can ask for an assessment of your needs.

You may need help with your personal care or daily living (such as shopping or preparing meals). Your needs may be met by a number of different services, including home care, day care, community meals, occupational therapy or a specialist rehabilitation worker.

We will work with you, and your carer if you have one, to find out what you need. We may – with your permission - also talk to other services such as health, housing and voluntary organisations before agreeing a care plan which we will ensure is carried out.

We will also advise you of any charges you may have to pay for services you receive.

We carry out periodic reviews of the services you receive to make sure they meet your needs. In addition, you can always contact us at any time for further help if your needs change.

Services for children

There are no charges for children’s services. There is a specialist team to help disabled children and their families. Local Social Services offices listed later in this booklet will advise you on who to contact for advice on the full range of children’s services.

Rehabilitation and mobility services

The Sensory Services Team provides a specialist rehabilitation service to help visually impaired people to maintain or increase their independence. Our Rehabilitation Worker will work with you to help you improve:

  • Independent Living Skills - looking at areas where independence can be improved in the home: for example, cooking, laundry etc.
  • Communication Skills - looking at a range of ways to communicate effectively.
  • Mobility Skills – advising on safe methods of travelling, suitable aids etc.

Social & Housing Services has joined forces with Vision Bath to help organise support groups and social activities for visually disabled people and their carers.

British Gas, South West Gas, South West Electricity and British Telecom staff can advise you on any adaptations you may need.

Employment

There is a Disability Employment Advisor who covers the Bath and North East Somerset area whom you can contact by telephone; 01225 495600 or by writing to the regional office at The Department of Work and Pensions, The Pithay,  Bristol, BS1 2NQ

Education and recreation

There is a wide range of educational, training and career opportunities for all age groups available through your local college or careers office:

  • Large print books and books recorded on cassettes are available at your local library.
  • Books in Braille or Moon can be borrowed free from the National Library for the Blind.
  • The RNIB Talking Book Service has more than 5000 books recorded on cassette or CD and they can also provide the machines to play them on.  Social & Housing Services may meet the cost involved.
  • Talking magazines and newspapers with news, short stories and letters are provided free by several organisations postage free.

Residential Care   

We will give you advice and information to help you make an informed choice about residential care. If, as the result of a care assessment, you agree that residential or nursing home care is best for you, Social & Housing Services can help pay the cost up to a maximum price.

You may have to make a contribution towards the cost, based upon a financial assessment. We will then let you know how much you need to pay.

For up-to-date costs contact one of our local offices (addresses at the end).

Short-term residential and respite care

An assessment may recommend that your needs could best be met by offering regular short breaks in a residential or nursing home.

You will be financially assessed in the same way for respite care as you would be for permanent residential care, based on your ability to pay.

For more information on assessments, residential care and respite care, ask your local Housing and Social Services office for the following leaflets: 

  • Informing you about Community Care
  • Charges for adult care services
  • Third Party contributions

Vision Bath

The Society has a wide display of specialist aids and equipment at its resource centre at 7 Green Park Station. Telephone 01225 446555.  These include special clocks and watches, kitchen aids, lighting, labelling and reading aids and mobility aids and can also give you information about clubs and services for blind and partially sighted people.

The Society will advise you about national talking newspapers, which include cassette recordings of the Sunday papers,  Radio and TV Times and around 100 monthly and weekly magazines to which you can subscribe.

Each year the Royal Association for Disability and Rehabilitation (RADAR) publishes a comprehensive holiday guide. 

Vision Bath acts as an agent for the British Wireless for the Blind scheme.    

Voluntary organisations

With your permission we can put you in touch with voluntary organisations for partially sighted or blind people, such as the Vision Bath (see address at the end of this leaflet).

The West of England Coalition of Disabled People is run by disabled people and actively campaigns on disability issues such as equal opportunities, access, transport and education.

They can be contacted at:

The Yard
6 Sommerville Road
Bishopston
Bristol BS7 9AA.

Telephone 0117 942 0721.

Travel and transport

Concessionary bus fare schemes 

Your nearest Council office can give you details, or you can ask at your local Post Office for an application form. Guide dogs travel free.

The Disabled Person Railcard

This enables you to receive concessions on many train journeys, and you can take an escort with you at a reduced rate.  More information is available from Apply for a Disabled Persons Railcard or your local rail station.

Road Tax

If you receive the mobility element of the Disability Living Allowance at the higher rate, you can apply to have your road tax fee waived. To do so your vehicle must be used only by you or for your benefit either as a passenger or driver. To find out more contact the Disability Living Unit, Warbreck House, Blackpool, FY2 0YJ. 

Motability Scheme

If you qualify for the higher rate element of the Disabled Living Allowance you can spend the money on buying or hiring a car or electric wheelchair under the Motability Scheme. Write for an application form to: Motability, 2nd floor, Gate House, Westgate, The High, Harlow, Essex, CM20 1HR. Visit http://www.motability.co.uk/·        

Blue Badge

A display for any car in which a registered blind person is a passenger. It allows the driver to benefit from parking concessions at meters and on yellow lines. Application forms are available from: Bath & North East Somerset Disabled parking Section, Client Services, Floor 2, Riverside, Keynsham BS18 1LA.

Financial help

Social Security Benefits 

The Benefits Agency can help you or people who look after you with money either through Income Support or through the Social Fund.

Details of what is available can be found in leaflet FB19 ‘Social Security Benefits – a guide for blind and partially-sighted people’ at your local Department of Work and Pensions (DWP) office or at main Post Offices. This leaflet also contains information about sight tests and NHS vouchers for glasses. It is also available in large print.

Income Support

If you are registered blind and are on Income Support, you may be entitled to extra benefit which is called a Disability Premium. Income Support also means you and your family can get free NHS dental treatment, prescriptions and vouchers for glasses.

If you have a blind or partially-sighted child you may be able to claim Income Support if your income is low because you stay at home to look after your child, or if you can only do part-time work. You do not have to ‘sign on’ as unemployed. You can also get extra Income Support if your child is blind.

Disability Living Allowance (DLA)

If you are disabled and under 65 you may need help with the extra costs of personal care and of getting around.

The DLA is not affected by your savings and is not usually affected by the amount of money you have coming in.

You will need to complete a detailed self-assessment form and a medical examination may be required. If you have a blind or partially-sighted child, you may also be entitled to receive money for providing both care and mobility.

The mobility element of the Disability Living Allowance is paid either at a higher or lower rate, depending on your level of disability.

Disability Working Allowance (DWA)

If you are doing low-paid work and used to receive an invalidity or other benefit, you may be able to claim this allowance by filling in a DWA self assessment form. A medical examination is not usually needed.

How to claim

Leaflets on DLA and DWA are available in DWP offices, main Post Offices and Citizens’ Advice Bureaux. You can call the free Benefits Enquiry Line (BEL) on 0880 882200 for help in filling in the forms you need. The BEL will also give you audio tapes to help you if you are visually disabled.

NHS sight tests and vouchers for glasses

Ask your optician if you qualify for free NHS sight tests and help towards the cost of glasses. If you are registered blind or partially sighted, you qualify for free tests and may qualify for vouchers towards the cost of glasses.

Housing Benefit (HB) and Council Tax Benefit (CTB)

If you are on a low income you may be able to get help with your rent or council tax. These benefits are paid by the Council. If you are getting Income Support, you can claim HB or CTB at the same time. If you are not receiving Income Support, you should claim HB and CTB directly from your local Council office

Concessions

People who are registered blind can get a 50% reduction on TV licences and free postage on some items.

Telephone services

Blind and partially sighted customers can register for free directory enquiries by calling BT free on 195 from most phones. or by writing to BT, PO Box 49, Birmingham, B1 1TE. You do not have to be a BT customer to receive this service which is available free through most fixed and mobile phones. Please check with your service provider whether they charge for this service.

BT offer a ‘talking bills’ service and a priority repair service. Other services provider may also provide similar services.

Special Income Tax Allowance

The blind person’s allowance allows you to receive an amount of income without having to pay tax. It is an extra amount which is added to your personal allowance. The amount of the blind person’s allowance is the same for everyone who can claim it, whatever their age or their level of income. In 2006-07 the amount is £1,660.

You can claim the blind person’s allowance if you are registered as blind with a local authority in England or Wales.

If you think you might be eligible to claim this allowance, contact your local Tax Office.

A married couple who both qualify for the blind person’s allowance can claim an allowance each. If you are married and living with your spouse and you are unable to use all your blind person’s allowance, you can transfer the unused part to your husband or wife to reduce the tax he or she has to pay. For more information see leaflet IR170 ‘Blind person’s allowance’

People who are registered blind who pay tax at the standard rate, will qualify for an extra personal allowance. For further information contact your local Inspector of Taxes or visit Inland Revenue Information on Blind Person's allowance

Local and national organisations: 

Vision Bath
7 Green Park Station
Bath BA1 1JB

Phone: 01225 446555
Email: all@bwsbps.org.uk
Web: www.bwsbps.org.uk

RNIB
224 Great Portland Street
London
W1N 6AA

Phone: 0845 766 9999
Web: www.rnib.org.uk

British Talking Books for the Blind
Nuffield Library
Mount Pleasant
Wembley
Middlesex
HA0 1RR

Phone: 01634 832501
Email: info@blind.org.uk
Web: www.blind.org.uk

Action for Blind People
14 - 16 Verney Road
London
SE16 3DZ

Phone: 0207 6354800
Email: info@afbp.org
Web: www.afbp.org

National Library for the Blind
Cromwell Road
Stockport
Greater Manchester SK6 2SG

Phone: 0161 406 2525
Email: enquiries@nlbuk.org


Bath & North East Somerset Social Services
Sensory Services Team
The Town Hall
High Street
Keynsham
Bristol
BS31 1NL

Phone: 01225 395331
Text: 0787 588042


We promise:

  • at all times to treat you with respect and to be honest and open

  • to make sure you receive clear and accurate information about our services

  • to provide information in a different format or language if you request it.

  • to involve you in decisions about the services you receive

  • to take your comments or complaints seriously and do our best to resolve problems quickly and fairly.

  • to consult you regularly so that you can tell us what you think about our services and how we can improve them.

This information can be made available in a range of languages, large print, Braille, on tape, electronic and accessible formats.  Contact the Information Officer on 01225 477983, Minicom 01225 477043 or email information_officer@bathnes.gov.uk

 

Help for Visually Impaired People pdf version