Social Services provide care in the community by offering a wide
range of help, advice and services following a general assessment
of your needs. We aim to help people live as independently as
possible whatever your need or disability.
The Sensory Services Team provides a service to
deaf adults and children through Social Workers within the
Team.
Where are we based ?
|
Keynsham Town Hall
PO Box 51 Keynsham |
Tel: 01225 395331
Minicom: 01225 395336
Fax: 01225 395318
Text: 0787 588042 |
| Monday - Thursday |
9 a.m. - 5 p.m. |
| Friday |
9 a.m. - 4.30 p.m. |
What happens when contact is made ?
The Duty Officer will discuss your enquiry and offer advice,
guidance and assistance or with your agreement, make a referral to
the Sensory Services Team.
Members of the Sensory Services Team have specialist knowledge
of deafness and hearing impairment. They have a range of
communication skills including British Sign Language.
Who do we work with ?
We work with all ages of deaf people; children, adolescents
and adults. We also work with hearing parents of deaf children, and
deaf parents of hearing or deaf children.
Our service is aimed at those in greatest or highest need.
What services do we offer?
We have access to a wide range of services provided by Social
Services or other organisations. We can provide information
and advice on deaf related issues, equipment provision, benefits,
social work support, day care, home care, mobile meals,
occupational therapy, respite care, residential and nursing care
and many other services.
How quickly can I speak to a Social Worker?
If you make contact during duty time either in person or via
Minicom, phone, or fax, advice may be available straightaway.
Otherwise general information may be required from you to decide
whether the situation is urgent, and a Social Worker will try to
respond as quickly as possible.
When can I make contact ?
There is a Duty Officer, based at Lewis House who is a BSL
user, and is normally available every day between 9.30 and
11.30. When this service is unavailable due to holidays or
sickness, alternative arrangements will be made.
Lewis House
Manvers Street
Bath BA1 1JG
Tel: 01225 477000
Minicom: 01225 477815
If you would like to contact us by text, the number
is 0787 5488042. Please note that this number is only for use in
office hours.
Outside of these times messages can be left and the Duty Person
will contact you on the next duty time.
If you need urgent help or advice outside of normal
working hours we have an Emergency Duty Team.
| Telephone No. |
01454 615165 |
| Minicom No. |
01454 618966 |
| Fax No. |
01454 615317 |
