Where can I go?

The Dial-a-Ride service can be used for journeys within the Bath City boundaries, as shown on the map in the leaflet which is available as a download in the Related Documents section in the right hand column of this page.  Buses only run in their allocated sectors by day. Journeys can not be made into other sectors. Please note that only some medical appointments can be catered for - you should discuss this with the co-ordinator.  

Am I eligible?

Any resident of Bath who CAN NOT use conventional public transport is eligible to register for this service. If you are unsure whether you are eligible please contact the office between 9.45am and 12 noon, on 01225 335019.

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HOW DO I REGISTER?

People wishing to use the service must first register with the scheme.

This involves completing a simple registration form.

The dial-a-ride leaflet (complete with registration form) is available:

By telephoning the scheme's co-ordinator on Tel: 01225 335019, or

By downloading the dial-a-ride leaflet (complete with registration form) from the Related Documents section in the right hand column of this page, filling it in by hand and posting it to The Coordinator, Bath Dial-a-Ride, Bath & North East Somerset Council, Transport Centre, Windsor House, Windsor Bridge Road, Bath, BA2 3DT.

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BOOKING INFORMATION

When does the service operate?

There are two buses; one in the north, and one in the south of the city.

The service operates between 9.30 am and 2.30 pm from Monday to Friday excluding Bank Holidays.

How much does it cost?

Within the Bath boundary, any return journey will cost £4 and a single journey will cost £2. Diamond Travelcard holders are entitled to a 50% discount.

How do I book a journey?

Once your registration is confirmed, telephone the booking line between 9.45 am and 12 noon the day before your intended journey, on:

01225 335019

All Monday bookings must be made on the previous Friday.

When you book your journey....

Don’t forget to book your return journey if needed.

Please be ready 10 minutes before your journey time.

Please note:

We do our best to meet all requests. However we do operate on a first come first served basis:

We may ask you to alter your desired journey times slightly.

We reserve the right to refuse or defer an application for registration, to ask for additional information in support of an application or to cancel any existing registration.

All wheelchairs must be risk assessed by us before we can transport you.

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Bath Dial-a-Ride, Bath & North East Somerset Council, Transport Centre, Windsor House, Windsor Bridge Road, Bath, BA2 3DT

The Bath Dial-a-Ride leaflet can be made available in a range of community languages, large print, Braille, on tape and accessible formats from Transport Services on 01225 335019.