Contact:
  • Combe Down Stone Mines
  • Address:
    Bath & North East Somerset Council, 10 Palace Yard Mews, Bath, BA1 2NH
  • E-mail:
    stone_mines@bathnes.gov.uk
  • Telephone:
    01225 477200
  • Fax:
    01225 425249
  • Minicom:
    N/A
  • Page Updated:
    14/03/2008
  • Author:
    Vanessa Dale
A to Z Index

Council and Contractor’s Obligations During the Works

Fact Sheet 4

Overview

The local community is a very important stakeholder for the Combe Down Stone Mines project. There are approximately 600 houses and 1,300 people living above the mines. The continuing risks posed by the unstable mines and the potential disruption during the contract period, will play a signifi cant part in the community life in Combe Down. Consequently the community is most sensitive with regard to the project and the impacts relating to it.

The Council has always placed the greatest importance on its relations with the local community and Councillors and to this end has made every effort through the Combe Down Stone Mines Community Association, consultations, information briefings and public meetings to actively inform the community about the details of the common objective of stabilisation of the mines.

The Council has so far received signifi cant support and has a good working relationship with the wider community, which it wants to continue for the duration of the scheme.

Communication Philosophy

The Project Team is focused towards achieving an open and honest dialogue in all communication opportunities with stakeholders. The following principles have been developed as a guide and it is anticipated that they will act as the two-way process for the Combe Down Stone Mines Project: giving out information to the community, and enabling the public to communicate information to the project.

Response Times - The Contractor should be aware that he will be expected to respond to queries forwarded by the formal communications channels in a defined timescale, to meet the targets set by the Project Team.

Personnel Identification

Sample Hydrock ID Card

Contractor is to ensure that his personnel carry photo identifi cation tags, whenever working on the surface outside the defined worksites, similar to this specimen.

Community Issues to be followed by the Council Project Team Communications Strategy - The Project Team have established formal communications paths that will provide answers to queries from residents. These queries will be progressed in a controlled fashion, being allocated task numbers and providing appropriate answers in defi ned timescales. This Communications Policy will follow the policies established by the Council for providing information to the public and in particular those communications policies highlighted above.