Building Cleaning Services
Part of Property Services, we are here to advise and
support whatever your cleaning requirements.
About Us
The professional, experienced Building Cleaning Team provide a
quality cleaning service to all commercial, industrial and
public buildings. Whatever your cleaning requirements we can
provide an efficient, cost-effective solution to meet your specific
needs.
- Daily
Cleaning
- Window
Cleaning
- Floor Renovation and Maintenance
- Carpet and Upholstery Cleaning
- In-depth Kitchen Cleaning
- Cleaning Consultancy Management
- Forecourts and Small Parking Areas
Efficient, Effective and Courteous
At Building Cleaning Services we like to develop a working
relationship with all our customers to ensure that we continually
meet your expectations in terms of service delivery, price and
future needs. Our service is flexible to meet your changing needs
and can respond quickly to client requests.
Quality Assured
When you work with Building Cleaning Services you are guaranteed
an excellent service. We have a comprehensive quality system that
continually monitors the service that we provide to our customers,
engages them in feedback and responds to continually improve
performance levels.
Building Cleaning Customer Service Charter
Our aim is to,
Ensue our clients are
satisfied with the service we provide
Ensure that each of
our service staff is polite and courteous at all times
Respond to any
reported service problem within 24 hours
Respond to complaints
within 5 working days
Make a full and
satisfactory response to letters within 15 working days
Seek the views of
clients by conducting periodic major surveys, supported by ongoing
customer liaison surveys, to facilitate discussion for continued
service improvement
Clean to standards
agreed in consultation with our clients and monitor on an ongoing
basis to a minimum of every 8 weeks
Ensure, by annual
review, that cleaning materials and equipment used are the most
effective and environmentally - friendly available
Building
Cleaning Services - part of
Property Services
Monday to Friday 06:00 am to 18:00 pm
With 24 hour and weekend messaging
Supporting the Council Vision,
Priorities and Core Values