The Family Information Service offers families and carers, who look after children aged between 0 and 19 years, advice and support in all areas of life including parent support information. We have a selection of “Parent Know How” booklets available which can be downloaded from this page. For help with downloading documents from the internet, click here.

Early Years to Primary:

• Your child's learning and development 0 to 5 - download (.pdf)
  
  
• What your child is learning at school 5 to 7 - download (.pdf) (help)
  
  
• Making childcare choices - download (.pdf) 
  
  
• Applying for Tax Credits and other financial help for your children - download (.pdf)   
  
  

Age 7 to 11:

• What your child is learning at school 7 to 11 - download (.pdf) 
  
  
• Choosing a secondary school - download (.pdf)
  
  

Age 11 to 16:

• What your child is learning at school 11 to 16 - download (.pdf) 
  
  
• Your child's options at 16 - download (.pdf)
  
  
• Making subject choices at 14 - download (.pdf)   
  
  

Age 16+:

• Stay on at school and get financial help - download (.pdf) 
  
  
• Why go to university? - download (.pdf)
  
  

Family Matters:

• Information on adult skills and learning - download (.pdf)
  
  
• How to deal with bullying - download (.pdf)
  
  
• How to deal with drugs and alcohol - download (.pdf) 
  
  
• Your family's safety at home and on the roads - download (.pdf) 
  
  
• Your child's learning - getting involved - download (.pdf)
  
  
• Helping your child with homework and revision - download (.pdf)
  
  
• Keeping your child safe on the internet - download (.pdf)
  
  
• How to be a more involved dad - download (.pdf)
  
  
• Make the most of parents' week - download (.pdf)
  
  
• Am I responsible for my child's school attendance - download (.pdf) 
  
  
• What to do in the school holidays - download (.pdf)
  
  
• How to deal with separation and divorce - download (.pdf)
  
  
• How does my smoking affect my child's health - download (.pdf)
  
  
• Help available for children with special educational needs - download (.pdf)
  
  
• How to eat well and stay healthy - download (.pdf)