Council Payments
Offering you a number of ways to make a payment
The Council offers you a number of ways to make a payment. These
are:
24 Hour Options
Bath and North East Somerset Council has set up
two services that are always available irrespective of
time or day; you will need your account or invoice reference
to use these services at your convenience. These options
are:
- Online Payments - pay via the web
- Automated Telephone Payments - 0845 1204
330
This is a new service and currently you can pay
Council Tax, Business Rates, Council mortgages, Council
invoices and Parking Services. If there are any payments you would
like to make that are not covered by the options above please
either
email us or let us know through our feedback
form.
Please note that it may take up to two working days for these
payments to show on your account.
You can check your Council Tax or
Business Rates account on-line (you will need to register).
This service will allow you to view:
- A full statement of your account
- A list of your payments
- The instalments to be paid on your account
- Any discount or exemption details pertinent to you
Direct Debit
- This is the cheapest way for us to collect payments and
helps to keep your council tax down.
- Direct Debit allows you to keep your account up to date without
having to remember to make a payment every month.
- You remain in full control of your money.
- You have a choice of two payment dates - the 1st or the 15th of
each month.
Your payments will automatically be deducted from your bank or
building society account. No amount will be deducted without you
having been given notice and you can cancel the Direct Debit at any
time. If you would like to pay your Council Tax or Business Rates
by Direct Debit you can request a form as detailed below.
In all cases please have your bank details to
hand.
- Download and print out a form now
- Telephone our 24 hour automated helpline 01225 39 49 59 (press
hot key 4)
- During office hours, you can telephone 01225 477777 and speak
to a council tax officer. (Please note - during peak times your
call may be held in a queue if you use this service)
Other Options
Council Offices are open during normal
business hours and are available to take payments.
The main Council Connect Offices have self-service payment
kiosks. These allow you to make a payment by cash,
Debit or Credit Card and also deposit cheque payments -
in most cases without having to queue. Automatic
receipts are provided for the payment(s) you have
made.
Please note that all cheque payments must include the
relevant details on the back of your cheque e.g. your council tax
or rent account number, your address and a contact
number. Envelopes will be provided for you to deposit your
cheque in the kiosks.
In the long-term we may look to remove the option to make
certain kinds of payments over the counter, in line with other
organisations. We will make sure you are notified of any
future changes.
Please check our list of Council Offices
to find the nearest location to you.
You can also pay your Council Tax at your local Post
Office.
To request a Post Office payment card to enable you to do this,
please email your full name, address and council tax account number
to
Revenues & Benefits. We will send your payment card to you
as soon as possible. They usually arrive within 2-3 weeks from
receipt of your request.
