Deaths, Funerals and Cremations
Open Day will be on Sunday 22nd June this year, our Remembrance
Day Service on 11th November and Christmas Memorial Service on
Sunday 14th December. Please contact the office for more
details.
Because Bath & North East Somerset recognises that
bereavement means you have to make decisions at a time when you are
least prepared to deal with them emotionally, these pages are
designed to provide you with the following:
- Information about the services we offer.
- Information about our facilities in Bath and North East
Somerset - Haycombe Cemetery
and Crematorium
in Bath and Harptree Cemetery in East Harptree..
- Information to help with planning a funeral.
- Details of the other services that may aslo help
you or simply be of interest.
- Background and information on the sites that we
have statutory duties to maintain.
Clear instructions (in writing) of whether you would prefer to
be buried or cremated may be helpful to your next of kin
or executor when you die. Such instructions are not binding in law,
so you are not committing them to something they may not be able to
carry out. But it will reassure them if they are doubtful
and give guidance if they are completely unaware of what you would
have liked.
Cemeteries and Crematorium
Mission statement
We will
- Provide an effective and professional funeral service.
- Dispose of the dead in a dignified and proper manner.
- Perform all services in a compassionate and caring manner.
- Work towards improving the environment by reducing use
of energy, keeping emissions to the minimum, recycling
and managing our burial grounds in a manner consistent with
promoting them as green habitats for native
flora wherever possible, in accordance with the council's
priority for climate change .
- Cater for everyone without prejudice, whatever their
disability, faith and religion, sexual orientation, gender, race or
age.
- Do all of the above with due regard to the safety and
well-being of our staff, service users and
visitors.
Codes of Practice
All burials and cremations are carried out in accordance with
the Code of Cremation Practice. We have also adopted the
Charter for the Bereaved as our standard.
Cemeteries & Crematorium
Aim to
- Improve our rating in the standards set by the Charter for the
Bereaved and publish the results annually.
- Consider all suggestions for improvement and implement where
possible.
- Open the cemetery and Books of Remembrance every day of the
year.
- Keep our cemeteries aesthetically pleasing, through thoughtful
landscaping and regular maintenance in accordance with individual
management plans which will include encouragement of natural flora
where possible.
- Maintain a five yearly programme of memorial safety
inspections.
- Help elderly and disabled visitors by providing support and
facilities.
- Measure customer satisfaction with the wide choice of memorials
on offer.
- Attend to any complaints promptly and efficiently within 5 days
in accordance with council policy. (To make a complaint or
service request see Haycombe
Crematorium - How to contact us.)
Frequently Asked Questions
If you have any questions,not answered in these web pages,
please contact the Cemeteries and Crematorium office
direct..
Trivia
An archaic meaning of Bereave is "to take an item (something
valuable or necessary), usually through force".
