Contact:
  • Licensing Services
  • Address:

    9-10 Bath Street, Bath BA1 1SN

  • E-mail:
    licensing@bathnes.gov.uk
  • Telephone:
    01225 477531
  • Fax:
    01225 477596
  • Minicom:
     
  • Page Updated:
    16/05/2008
  • Author:
    Lorna McCardle
A to Z Index

Taxi Forum 

Next Meeting

  • Tuesday 18 November 2008 (to be confirmed)

Previous Meetings

Thursday 15 November 2005

Guildhall Bath
Chair:
  • Councillor Sir Elgar Jenkins
Present:
  • Andrew Jones, Licensing Manager
  • John Dowding, Senior Licensing Officer
  • Burniece Brown, Team Administrator 
  • Barbara Selby, Traffic and Transportation
  • David Horne, Transportation Planing
  • Dorothy Miley, Parking Services
Apologies:
  • Councillor Lorraine Brinkhurst
  • Samantha Jones

The meeting was opened by Councillor Sir Elgar Jenkins who thanked everyone for attending.

Top of page

Update of last meeting held on 19 April 2005 (responses made by Council or Police Officers)

Busgate

We have now received guidance for enforcing the bus gate regulations and are now working on implementation.

  • The problem of drivers using the busgate illegally appears to be an ongoing problem as police cannot always be on the scene.

Illegal Parking

  • This is an ongoing problem.  It is suggested that these occurrences are reported to Barbara Selby at the time they take place.  There are no parking attendants on the streets in the evenings to deal with this.  There is a particular problem with a van parking at the top of Milsom Street outside RSVP.  If this is causing an obstruction the police could deal with it.

Other Actions Taken

  • John Dowding has dealt with the matter of private hire operators touting for trade in South Parade.  Advice has been given to Abbey Taxis and there has been no further feedback.  It is therefore assumed that the problem is dealt with.
  • John Dowding also stated that it is illegal to leave taxis empty when parked on a rank.  There is a risk of prosecution if this occurs.  He also stated that legislation allows for Public Service Vehicles to set down and pick up from Taxi Ranks, but not Private Hire Vebicles.
  • Some discussion followed on the lack of Taxi Ranks in the City.  Cllr Jenkins stated that the problem is once of lack of space.  Barbara Selby said that more research will be done on this problem and it should be discussed in more detail at the next meeting when this research is completed.  Any suggestions to resolve this problem should be put in writing and sent to Barbara Selby.
  •  John Dowding stated that there are a number of Ranks in the City that are not fully utilised by hackney carriage drivers.
  •  There is a problem with the public parking on the rank at Midsomer Norton.  The problem is due to poor signage and lack of enforcement, and will be dealt with by Barbara Selby.
  • There remains a problem with the placing of barriers at the Abbey.  This is compounded by a burger van serving onto the road.  Andrew Jones will follow up on this.
  • With regard to the problem with road markings, any such problems should be reported to Barbara Selby, and she will try and follow up on this.
  • With regard to the provision of more taxi ranks in Bath, it was suggested that the current ranks are not all being used.  It was suggested that it would be sensible to change some ranks over with coach parking.  Anyone wishing to follow this idea up should liaise with Dorothy Miley.
  • Barbara Selby does not think that allowing taxis to use the bus lane at Green Park would work and some debate followed concerning the use of the bus lane during certain hours.  This will be looked into.
  • Barbara Selby  will look at improving the markings and signage at the Walcot Street Rank.
  • With regard to Bus Tokens, a report will be taken to the Executive in early December and it is hoped that this will be resolved at that time.
Items raised by the trade
  • Taxi Rank in Keynsham - The problem with signage is currently being dealt with.
  • Yellow Hatched Box At Gt Pulteney Street - It was agreed that this should have been replaced and it will be followed up with the Highways Department.
  • Parking Attendants Attitude to Accessible Vehicles - Dorothy Miley said that if drivers could prove the need to stop, that would be taken into consideration.  This should be put in writing to her.
  • Club Queues in Pierrepont  Street - This problem will be followed up with the Club by the Licensing Enforcement Officer.
Presentation from Verifeye on “In Cab Security”

This presentation on security cameras in Taxis was made by Mr Ian Trew, who presented some interesting statistics in relation to Taxi and Private Hire security.  Leaflets are attached.

JD/AJ - Report to Vic Prichard on the use of security cameras in Taxis.

Any Other Business

Vic Pritchard raised the issue of the limitation policy and stated that the Executive had decided to continue this practice on the understanding that the trade made certain improvements, such as acting as “Ambassadors for the City”, and in future,  surveys can be expected at regular intervals.

The subject of road re-surfacing was bought up and it was asked if this is monitored as in many parts of the city the re-surfaced road is already breaking up.  This is particularly the case in Broad Street.  Dorothy Miley agreed to look at this and report to the relevant office.

On the subject of taxi disabled access, it was asked when this is expected to start.  John Dowding stated that 2010 is the current date.  It was asked if fares would rise to compensate for the cost of providing disabled access vehicles.  This will be dealt with at that time.

Vic Pritchard bought up the subject of the new Licensing Act which commences on 24th November and which will possibly cause more people to be on the streets until a later hour.  He wondered if drivers had given any thought to potential problems with this.  It was generally thought that this would be self-regulating, depending on when there would be a demand for their services.

Cllr Jenkins thanked everyone for coming and the meeting was closed.

Top of page

Date of Next Meeting

Tuesday 28 March 2006.

Action Notes
  • BS/DM - Look into the issue of Parking Attendants working into the evenings in Bath
  • BS/JD/AJ - Look into the number and location of Taxi ranks throughout the district
  • DM - Speak to the Parking Attendants who operate in Midsomer Norton to enforce the rules relating to the taxi rank
  • AJ - Speak to the security company at Orange Grove re moving the barriers
  • BS - Look into taxis using the bus lane at Green Park (also Avon Street)
  • BS - Look into improving the road markings and signage at Walcot Street, Midsomer Norton High Street and Keynsham
  • BS/EJ - Feedback at the next meeting on the Bus Tokens
  • BS - Look into replacing the yellow hatched box at Great Pulteney Street
  • JD - Look into the problem of queues in Pierrepont Street
    JD/AJ - Report to Vic Pritchard on the use of cameras in taxis
  • BS/DM - Look into the quality of the resurfacing work in the City

Tuesday 7 November 2006

Guildhall Bath
Chair:
  • Councillor Sir Elgar Jenkins
Present:
  • Councillor Vic Pritchard, Executive Member
  • Andrew Jones, Licensing Manager
  • Annemarie Thorne, Team Administrator
  • Rab Smith, Traffic and Transportation
  • David Bath, Parking Services
Apologies:
  • None received

Top of page

These notes form an outline to the points raised at the meeting.

The meeting was opened by Cllr Sir Elgar Jenkins who thanked everyone for attending.

Update on Last Meeting

Busgate

The Council are currently waiting for approval from government, it is hoped that it will start in December this year.

Illegal Parking

There is a van that parks outside the Abbey which has been a problem.  The situation with coach trips for the Christmas Market this year is that when the coach park is full, then the coaches will be parking on Wellsway.  The Council is currently looking at a strategy to deal with the issue of coach parking on a more permanent basis.  There also followed a lengthy discussion on buses parking at Orange Grove, the taxi drivers complained that they received no instant response to calls made reporting buses on the taxi rank.

Top of page

Items Raised by the Trade

There has been a request made by Turtle Cars regarding the cleaning of the taxis after someone has been sick in the back of them.  They recently lost 24 hours of  business due to this.

The cost of cleaning can be claimed from the individual and, if you get a name, you can pursue this through the civil court.  The concern from the drivers was that if they take action to retrieve the money from an individual they are the ones who could end up in court, the Police station is not open, so drivers cannot take their passengers there.  Another concern was that if a driver refuses a fare due to the people being too drunk, they are not believed by the authority because the customer seems to be believed over them, and there were fears raised about licenses being taken away for not doing their job.  Cllr Jenkins stated that the drivers must take some responsibility for the people they allow into their cars.  Cllr Pritchard said that the city centre streets are being patrolled more frequently and that with the introduction of street marshals and Police Community Support Officers (PCSO) until 3am; it is not the responsibility of the driver to pick up a fare if they believe they are drunk.  It was agreed that the Council should be more supportive of  the drivers when they put their point of view forward.

Top of page

Any Other Business

The issue was raised of the cc of the car required by the Council in order to be a taxi.  A driver stated that there were lower cc engine diesels on the market which still had the same or larger cabin space as a bigger cc car., and he was looking to buy one.  The driver was advised that he would need to state his case to John Dowding.

The policy of Hackney Carriage Licenses was raised.  The Council undertook a survey and it was decided that there should be an increase of two additional licenses over three years i.e. six in total.  The point was raised that it causes some instability to the other drivers.  Cllr Jenkins mentioned that it was deemed necessary to have the survey and that we are committed to it.  We will also be having another survey in another two years time (2008).

A driver raised the point that some of his drivers only want to do the school run, and do not want to go through the hackney knowledge test.  Cllr Jenkins pointed out that this will always be a contentious issue, and that there will always be disagreements. 

An issue has been raised for the agenda for the next meeting that other councils charge the same fee as us, but the licence lasts for 3 years and not one.  Officers will look into this.

CCTV – A driver was assaulted by two people on Orange Grove over the weekend, and when he looked at the camera he noticed it was trained on the Guildhall car park as that seems to be the default setting.  Cllr Pritchard will look into the possibility that the default setting should be the taxi rank.

George Street – It has been noticed that cars are parking on the taxi rank after 9pm even though there are double yellow lines and clear signage to say it is a taxi rank after this time.  The representative from the parking officers stated that this was illegal, and the police should be involved the next time this is noticed.  A similar incident has been noticed on Westgate Street as well.

A request has been made that the badges for the licenses could be made smaller, as the larger ones are falling apart.

Recommendations made to Dorothy Miley earlier this year by the taxi drivers have not been actioned.   The main issues were that the taxi rank at the bottom of Milsom Street is used by delivery vehicles and the issue regarding taxis and buses in Orange Grove and North Parade.

Traffic Congestion – It has been noticed that the single lane outside the Guildhall is causing Congestion.

Some drivers have received parking tickets whilst parking in Bath Street to see John Dowding regarding their cars and licenses.  Andrew Jones will look into the possibility of organising a notice for the drivers to place in their car to ensure they do not receive any more tickets.

People are finding it difficult to distinguish the different roof signs.  Andrew Jones will look into the possibility of changing them.

Would it be possible for the taxis to turn right into James Street West, and The Avenue at Combe Down?

It was noted that the traffic lights on Lansdown Road, and Cleveland Bridge were slightly askew, and the drivers could not see them.  This will be looked into.

The issue of safety on the Pulteney Bridge with the Orange Buses which always appear to be full.  Cllr Jenkins stated that the structure of the bridge is regularly checked.

Open top buses have been seen by the drivers to drive very slowly along roads which they ought to be driving the regulated limit.  The drivers were recommended to call either the police or the traffic commissioner.

The traffic lights on the bus gate at New Bond Street do not seem to give the same right of way to the taxis as to the normal flow of traffic. 

The issue was raised of parking attendants picking on some drivers.  The representative from the parking services then said that if drivers can note the number of the attendant and report them to parking services.

Cllr Jenkins thanked everyone for coming and the meeting was closed.

Top of page

Next Meeting

The date for next Taxi Forum:  March 2007 (to be advised)

Possible items for the agenda:

  • Southgate development
  • Smoking in taxis

Top of page

Thursday 26 April 2007

Guildhall Bath
Chair:
  • Councillor Sir Elgar Jenkins
Present:
  • Councillor Vic Pritchard, Executive Member
  • Andrew Jones, Licensing Manager
  • John Dowding, Senior Licensing Officer
  • Burniece Brown, Licensing Team Administrator   
  • Wendy Stokes, Licensing Team Administrator
  • Adrian Clarke, Transportation Planning Manager
  • Sue Green, Health Development Officer
  • Reggie Tricker, Transportation Planner
  • Don Reed, Bureau 4
  • Silas Freeman, Safe and Sound
  • Peter Brook, Highway Network Manager
Apologies:
  • None received

Top of page

These notes form an outline to the points raised at the meeting.

The meeting was opened by Cllr Sir Elgar Jenkins who thanked everyone for attending.

A brief report was given by Sue Green, Health Development Officer, on the forthcoming new legislation banning smoking in all public places.  This covers all public vehicles, including hackney carriages and private hire vehicles.

The legislation comes into force on 1 July which means that all public vehicles must be smoke free from 6.00 am on that day.  One of the things to consider is signage.  It is a requirement that a sign must be displayed in the vehicle and the Government has been sending out information packs to taxi offices.  Literature was available for drivers to take including “No Smoking” signs.

If anyone has any queries about vehicles to contact Debbie Lear on 01225 477523

John Dowding stated that he will be sending out signage and information to all drivers.  He also wanted to clarify that all licensed vehicles must be smoke free for 24 hours a day even when the vehicle is used for private purposes.

Top of page

Update on Last Meeting

Busgate

Cameras are now in place.  Getting the OK for cameras was the problem – eventually after 2 years we have got the necessary clearance.  After the second week there were 350 prosecutions started and another 400 plus are in the pipeline.

There is concern over the phasing on the traffic lights which seems to give the general traffic much longer than the time that taxis have to wait.

There was a request from the floor to clarify what is meant by local buses and taxis.  Cllr Jenkins stated that only duly registered bus services and taxis may use the Bus Gate.  Police have an automatic right to go anywhere as do Ambulance services. The Council has a list of other people who are authorised.

It was also asked if, now there are cameras in operation at the Bus Gate, there is any need for transponders.

Adrian Clarke stated that this now has to be reviewed.  He had noted that there seems to be a long phase for vehicles going past Guildhall and he will also look into this.

Illegal Parking

Cllr Jenkins and Dorothy Miley are doing everything possible to resolve these issues.

Top of page

Items Raised by the Trade

Cost of cleaning - the Council has set the maximum charge allowable for this.  It is then up to the individual to follow it up to reclaim the money.

Darth Jarrett, representing the Bath Spa Taxi Drivers Association brought up the problem that drivers face with parking tickets being issued on a Taxi Rank where the signage is missing.  This complaint was made to Dorothy Miley who has not responded to his many calls.  Adrian Clarke said that he thought this had now been dealt with.

It was also stated that this was a problem for drivers visiting Bath Street to visit the Licensing offices.  They must leave their vehicles outside when they renew licences, or require metre seals, and parking tickets are still issued.  John Dowding stated that he now does Meter Sealing in batches at a specific time of day, and parking hasn’t been a problem since he started doing this.  It is also a more efficient way to do metre seals.

A request that metres be sealed at installation was made.  John Dowding stated that the legislation requires that the meter is sealed by an authorised officer of the Council.  It is done in a way that is most cost effective to both the Council and drivers.

At a recent seminar at the Institute of Licensing John Dowding enquired about Councils offering 3 year licences.  These were not available generally and the 1 year licence is the norm.

The problem with badges falling apart was due to the poor laminating material used previously.  This has now been replaced and the problem should not recur. John Dowding is now looking into producing a smaller plastic ID badge similar to those used by Council Officers.

Cllr Pritchard stated that the problem with the default setting on CCTV cameras at Orange Grove has now been resolved and it has been re-directed to the Taxi Rank.

Darth Jarrett was concerned that the quality of roof signs, considering the cost, is very poor and that S. Glos have much better quality signs.  John Dowding said that he would look into this to see what other signs are available.

Darth Jarrett raised the question of signage at Pulteney Bridge as it has been moved and is now not clearly visible as you approach it.  Cllr Jenkins stated that unnecessary signs had been moved in order to make the area look better.  He will take another look at this sign.

He will also look at a sign for a right turn from Grove Street where the traffic comes across from the left without stopping.

Top of page

Any Other Business

Darth Jarrett stated that having a Taxi Marshalling Scheme in operation is fantastic, but that he had been hearing reports that are too co-incidental, that some Marshals are taking money to bring people from the back of the queue to the front.

Silas Freeman of Safe and Sound who operate both the Taxi Marshalling Scheme and the Street Marshalling Scheme said that these allegations are being looked into and that they try to keep an eye on situations like this.  The particular incident mentioned has been investigated and the individual concerned has been stood down.  They had heard a slightly different version that the taxi driver had paid the money and not the customer.

He said that at the end of the day the Marshals are there for the protection of the drivers and would be happy to hear any suggestions from drivers and the end of the meeting.

Another incident was quoted where a group of people at the front of the queue were removed from the taxi and another group given the ride.  Why is this happening?

Silas Freeman said that he was attending this meeting in order to give contact details.  He said that they are happy to get input from drivers.  This is the negative side of the situation but most people, taxi drivers, customers and local residents alike do see the positive side.

John Veal stated that he would like to see the Marshals get back to the way they were when they started out, when they made sure that the customer was installed in the taxi and sent on the way.

Safe and Sound made assurances that they would go back to the basics.

Cllr Vic Pritchard said that this is the first time in several years of operation that we have been made aware of any problems.  He stated that he would like to have feedback on how this is resolved.  He said that we would like to keep the high standards we started out with.  It was agreed that Safe and Sound would report back to Pete Anderson, Community Safety Officer.

Contact numbers are:

  • Tony:                 07795 508853   (On 24/7)
  • Silas:                 07786 396571

Silas Freeman stated that the reason Safe and Sound attended this meeting is to put things right.  Cllr Jenkins then thanked them for coming.

Darth Jarrett then moved on to the Abbey Taxi Rank:  He stated that he fully promotes the aesthetics of the City and understands that the rank is on the corner of the Abbey, but said there must be some way of building a suitable shelter on the back corner of the Abbey which would be aesthetically pleasing and acceptable and at the same time provide a degree of shelter for customers waiting for taxis.  He stated that his information is that Bath Taxis expect to open a booking office at Bog Island.  This would provide customers looking to book a private hire taxi with a warm, dry place to wait, whereas if they are queuing for a hackney cab they will have to wait outside with no shelter.

John Dowding stated that Bath Taxis would not be able to rank up there but that customers would be able to book a taxi from there.

Cllr Jenkins said that is really is difficult to think where a shelter could be put in that area but that he would talk to David Trigwell who is in charge of planning.

John Dowding stated that in order to use this premises as a taxi office, Bath Taxis would have to apply for an Operators Licence.  An Operators Licence is issued for the premises not the individual.  This would have to go to Planning for consultation.  To date, no such application has come in.

It was suggested that Taxi drivers should not have to wait for appointments and that it should be possible for their problems to be dealt with more quickly.  Andrew Jones stated that there are sometimes problems with staffing and that only John Dowding is qualified to deal with the more complex issues of Hackney Carriage/Private Hire legislation.  Because John Dowding handles taxi matters on his own, it is by far the best way to have an appointments system in place.

There was a suggestion from the floor that Polish drivers were getting taxi licences but were not familiar with Bath or the surrounding area.  John Dowding stated that he is making regular changes to the Knowledge Test, in an effort to avoid cheating.  He is also doing a driving test as well as the written test.  To date all the Polish drivers have passed the written test and all bar one had passed the driving test with flying colours.  He asked each of them to drive to four different destinations and they had no problem.  He stated that he will continue to change the knowledge test so that no one can pass the test on to a colleague.

Darth Jarrett asked if the Taxi Stand on New Bond Street is about to be moved back to Milsom Street.  Cllr Jenkins said that this information would be available from Dorothy Miley and that he did not have this information himself.

Darth Jarrett said that it is well documented that Bath has traffic and pollution problem and that taxis being held at traffic lights unnecessarily with their engines running are adding to this problem.  This is a particular problem on Lower Bristol Road at the junction with Windsor Bridge   .  He said that these lights used to work on demand and requested that these be changed back.

With regard to the one way system at Combe Down – buses can come back through this system, and it is understood that taxis will be able to do this as well.  Can this be confirmed?

Southgate

A short presentation was made by Don Reed of Bureau 4 who gave a general overview of events planned on the Southgate development and an overview of vehicular access.

At the end of June 2007 Dorchester Street will become one way, westbound and Railway Street and Newark Street will be closed.

On 13 November 2007 Dorchester street will open to two way traffic.

In January 2009 the New Bus Station opens.

Cllr Jenkins said that vehicular traffic flow information would be sent out to everyone and that it would also be put onto the Councils Web Site under transport.

Cllr Jenkins thanked everyone for coming and the meeting was closed.

Next Meeting

The date for the next Taxi Forum is 8 November 2007 (to be confirmed)

Possible items for the agenda include the Southgate development – progress report

Tuesday 22 April 2008

Guildhall Bath
Chair:
  • Councillors Brian Simmons and Charles Gerrish
Present:
  • Andrew Jones, Licensing Manager (B&NES)
  • Mal O'Hagan, Licensing Enforcement Officer (B&NES)
  • Dorothy Miley, Parking Services Manager (B&NES)
  • Adrian Clarke, Transportation Policy Manager (B&NES)
  • Peter Anderson, Community Safety & Drug Action Team (B&NES)
  • Jane Carter, Licensing Team Administrator/Receptionist (B&NES)
  • Representative from Safe and Sound
  • Representative from Skills UK
  • Stacey Harper, City of Bath College
Apologies:
  • None received.

Top of page

The meeting was opened by Cllr Charles Gerrish who thanked everyone for attending. Cllr Gerrish apologised that he is unable to stay due to other commitments and he introduced Cllr Brian Simmons who would be chairing the meeting.

A representative from Skills UK was introduced who explained a training course which combines NVQ and BTEC and which are going to be piloted by B&NES Licensing Department in conjunction with The City of Bath College.

The training is free if certain criteria are met by candidates. The training on offer is loosely equivalent to 5 GCSEs and would take between 10 and 12 weeks to complete. Assessment is by multiple choice and observations by a trained assessor.

The pilot project is anticipated to be for 20 drivers in the area and will begin once 20 drivers have signed up. If you are interested, contact Andrew Jones (AJ).

A question was taken from the floor regarding whether this course would become mandatory and the costs involved if you didn’t qualify for a free place?

AJ responded saying that it is a pilot scheme and it would be evaluated after the event, he went on to say that no decisions have been made yet and won’t be until after the pilot scheme has been completed and it can be assessed whether it is worthwhile.  On completion of the pilot Elected members would then have a discussion and it is council policy that these discussions are open to the public.

The representative from Skills UK stated that the cost is between £600 and £1200 but there may be grants available and he has never known anyone to have to pay for the course.

Some discussion followed regarding mandatory offering of the course to new drivers and this will be considered following the pilot.

The City of Bath College and Skills UK representatives were thanked for their presentation.

Actions from the previous meeting 

There were none.

Items received from the trade

This discussion was led by Darth Jarrett (DJ), who introduced himself as the Secretary of the Bath Spa Taxi Drivers Association.

DJ asked if John Dowding (JD) was on holiday. When confirmed that he was, it was stated that it saddens and dismays the association that they are deemed unimportant especially as this meeting was organised a very long time ago.

DJ then introduced a number of issues from the trade.

Ranks

The numbers and lack of rank space was discussed, and suggestions for possible locations of more ranks made.  Requests for repainting of existing ranks and also of the London Road Bus Lane were made.

Dorothy Miley (DM) asked for a taxi driver to be nominated to take a tour with her to point out problems and make suggestions – DJ put himself forward for this role.

It was commented, from the floor, that a tour had occurred on 15/11/2005 and nothing had happened since.

A request was made for the tour to include Midsomer Norton as issues occurred with illegal parking on the rank.

DM said that recruitment would shortly be happening for a parking enforcement team to cover the Midsomer Norton and Radstock areas.

Bath City Centre Rank Issues

Abbey - Not enough spaces and tempers fray. Coach drop offs/pick ups cause problems.

New Bond St - Rank disappeared with no consultation.

Adjacent to O’Neill’s - Rank disappeared with no consultation.

South Parade - Confused signage regarding use as a taxi rank/disabled parking.

North Parade - Rank disappeared with no consultation.

DM commented that a coach bay was put into South Parade as a possible solution to coach drop off/pick up issues and that she would look into the signage issues at South Parade.

Open top bus spaces were discussed.

Adrian Clarke (AC) explained how Orange Grove was going to be completely reviewed and changes made over the next 2 years as they were aware of the issues. The situation should change and discussion will be had over the changes planned.

DJ requested a rank at Bath Bus Station.

DJ requested a rest rank located, for example, in Westgate Buildings. This would help for comfort breaks, visiting the Licensing offices etc.

DM said it would be added to the ‘wish list’ and that she welcomed examples from outside of London, where a similar rest rank is provided.   However it was pointed out that the question or rest ranks had been raised before and it had been explained to the trade why they could not be provided.

Fees

DJ requested a breakdown of fees so we can see what it being paid for. He provided a breakdown that York does.

AJ said he would take the example and look at providing something similar.

Unmet Demand Survey

DJ requested that future unmet demand surveys must take into account the severe delays caused by the Southgate project.

AJ said a professional company would be used to carry out the survey and that the issue of Southgate would be brought to their attention.

Separate PH and Hackney Badges

DJ stated that in a letter they were told that PH and HC badges would become separate. This hasn’t happened but it is strongly felt that it is necessary, including a ‘knowledge’ type test, holder of UK DVLA licence for 1 year etc as used by other councils.

DJ stated that Bath is the easiest city to become a Hackney Carriage driver in and Zone 1 is saturated with drivers.

Other comments from the floor stated that other areas of the county are struggling to find drivers.

AJ stated we are due to review our policy and such matters can be taken into account. He stated that different councils have different policies based on each individual authorities needs.

Policing/Enforcement

DJ requested more licensing officers, including John Dowding, seen out and about, in an official capacity, on Friday and Saturday nights, enforcing and monitoring. Currently drivers know that licensing aren’t enforcing so problems are occurring.

Mal O’Hagan (MO) stated that he doesn’t work every weekend and he is aware of how effective his presence can be.

AJ stated this will be discussed with JD and MO regarding higher visibility.

A question from the floor asked for clarification on whether the council officers are able to give out penalty points.

MO stated that he is able to give out penalty points but most of the time a word in the ear suffices. MO is quite prepared to give out penalty points to dual licence holders and reminded the drivers that they had all signed up to the Council’s terms and conditions.

Safety

DJ described a recent violent incident and requested that the drivers be allowed to fit video and sound recording equipment in cabs.

AJ stated that we can look at the conditions and considering the Data Protection Act, we can discuss it. DJ requested to be involved in consultation regarding this issue.

A comment from the floor was made that Council CCTV needs to be recording the Taxi Ranks. AJ said we can make this point back to the operators.

Roads

DJ reported 3 sections of damaged road 7 months ago which haven’t been repaired, why? DJ requested someone from Highways department to be at the meeting today. Pulteney bridge and Henrietta Street condition is causing damage to their vehicles.

DM-Will pass the comments to the Highways Dept and get them to contact DJ.

DJ also mentioned Potholes and queried why it seems that work is not checked. He nominated himself as a taxi driver who is happy to report road repairs required.

AJ stated this will all be reported onto the Highways maintenance team.

A question from the floor asked what a single solid while line does as there is a new line appeared at A36 Rossiter Road, Approaching the Menzies hotel.

DM said she will check.

DJ asked why BANES has refused to listen to concerns about traffic lights; specifically Windsor Bridge and the Busgate should be on demand.

DM said she would pass this comment to Signals & get a response.

The Busgate is still causing problems and sometimes the signals take a long time and customers are complaining to drivers. It was commented that from New Bond St turning right, sometimes the lights don’t changes for 3 or 4 cycles.

AC said that the busgate signals are slow as they need to allow for cyclists to pass through and also the give way system from Upper Borough Walls.  At the moment, the timings are safe for all users.

AC will take the point about the right hand filter not changing to the engineers. The busgate will be included in the Orange Grove changes. AC said that he would ensure a process for consultation with drivers is in place for the Orange Grove changes.

AJ stated that time was almost up so asked for any pressing issues.

A request from the floor asked for renewals to last for 1 year from the renewal date.

AJ stated that JD runs the system the ways he thinks is best.

A request was made from the floor that badges be changed as they have sharp edges.   AJ said that he will look into this.

A request was made for a solution to the plate exemption/bus gate fines issue.

AJ and MD are discussing a solution.

The benefits of last year’s tariff increase has gone due to the recent fuel increases, is there a possibility of an emergency tariff increase?

AJ said any tariff increase has to go to Public Consultation and Cabinet so can take a few months, but we shall look into whether we can speed up the process this year.

A question was asked regarding the licensing appointments system and how sometimes it can take weeks to see JD and if an appointment is cancelled this can result in loss of income.

AJ said this is due to the number of drivers and the numbers of staff and the restrictions this places us under.

Other comments were made that there needs to be at least 1 other person who can do the same tasks as JD.

AJ said MO can do some, but the point has been noted and we shall look into it.

AJ noted that representatives from Safe and Sound were present if anyone had any comments or questions, but DJ stated that they discuss things regularly and there are normally no problems.

As time had run out, AJ thanked everyone for attending and stated the next meeting would be scheduled for around October 2008.