Council Tax is normally payable by 10 monthly instalments. Payments are due by the 1st of each month beginning in April and ending by 1st January the following year. A full list of the methods of payment that the Council can accept is on the back of your bill.

You should note that unless you pay by direct debit it is not acceptable to make payments later than the 1st of each month and recovery action will be taken if you are late in making your payment. This may result in you having your instalment rights withdrawn and being charged additional costs

Unless you pay by direct debit, where you have a choice of 2 payment dates in the month, all instalments are due by the 1st of the month. The choice of dates available for direct debit payments are the 1st and 15th of each month.

The amount that you need to pay each month and your chosen method of payment will be shown at the bottom of your bill under the heading "Instalment Details".

If your bill is sent to you part way through the year, your instalment payments will start in the following month providing we can give you at least 14 days notice before your first payment is due. If we cannot give you 14 days notice then your first payment will not be due until the 2nd month after your bill is issued.

If you would like to set up or change your current method to pay by Direct Debit or to request a Post Office payment card, please use the link below:

http://www.bathnes.gov.uk/BathNES/contactus/Payments.htm

Other acceptable payment methods are shown on the back of your bill. Please note cash payments are now only accepted through cash machines at Council Connect local offices.

Payment Difficulties

If you have received a summons and wish to discuss payment of the arrears we may be able to help by making a special arrangement and allowing you to make payments over a longer period of time.

Please contact us on 01225 477777 and select option 3. If you have difficulty getting through on this number then please wait for 2-3 days and then try again. Exceptional demand on this service can be expected when recovery notices are issued.

If you are not receiving Council Tax benefit and would like us to send you an application form, please email us to request a Benefit Application Form

If your account has been passed to a Bailiff for collection their contact details are as follows:

Opening Hours for telephone enquiries: Monday to Friday 8.30am to 5pm (8.30am to 6pm for card payments)