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LHA - Opening a Bank Account Leaflet (PDF 467kb) LHA - Opening a Bank Account Leaflet (PDF 467kb)

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Local Housing Allowance

Opening a basic Bank or Building Society Account

With the Local Housing Allowance, benefit payments are made direct to you - the customer. In order to receive your payments, you will need to set up a bank or building society account.

Opening a bank account may be easier than you think. For a basic account most banks do not need to do a credit check. The Government has made it clear that basic bank accounts should be available to everyone, even those with a poor credit history.

What are the advantages of having a bank account?

  • Have your benefits paid straight into your account.
  • Avoid delays – getting your housing benefit paid directly into your bank account is much quicker than a posted cheque.
  • Avoid rent arrears and pay your rent on time by setting up a Standing Order to your landlord.
  • Budgeting is made easier - pay your bills on time by Direct Debit.

How do I open an account?

Most accounts can be opened ‘in branch’ when you supply the necessary identification. Some may require you to fill in an application form that will be processed within 8-10 days. The bank will be able to help you with the application. If you think you will have difficulty in satisfying the identification requirements, the bank will be able to offer you more help and advice on what they will accept.

Your application may be declined if you have a history of fraud or are an ‘un-discharged’ bankrupt. Please contact the bank for further advice.

Which Banks or Building Societies should I contact?

Bath & North East Somerset Council are not qualified to give financial advice on which account is best for you. This information is only a general guide to what ‘basic bank and building society accounts’ are currently available.You will need to contact individual organisations direct for more information and advice.

The leaflet we have produced (available on the right under Related Documents) details all the local Banks & Building Societies and the details of their basic accounts.

Identification requirements

When you apply to open an account, you will need to supply the bank with:

  • One piece of evidence to confirm who you are.
  • One piece of evidence to confirm where you live
Who you are (1 piece of evidence required):
  • Full passport
  • European Union (EU) national ID card
  • UK Photo card driving licence or UK full paper licence
  • Department of Work and Pensions (DWP) benefit entitlement letter*
  • Her Majesty’s Revenues and Customs (HMRC) letter with a National Insurance Card
  • Bath & North East Somerset housing / council tax benefit letter*
Where you live (1 piece of evidence required):
  • Utility bill (gas, electricity, water, landline telephone)*
  • Current year council tax bill
  • DWP benefit entitlement letter*
  • HMRC letter
  • Television license
  • Bath & North East Somerset housing / council tax benefit letter*

All evidence marked* must be less than 3 months old.

Setting up a Direct Debit or Standing Order

It is very important to note that if you set up a Direct Debit/Standing Order to pay your rent or a bill, you must ensure that you have sufficient funds in your account. A will charge be made by your bank/building society if a direct debit/standing order is unpaid. information.

The bank will provide you with detailed information on any relevant bank charges

Money and Debt Advice

The Citizens Advice Bureau (CAB) will provide assistance. General information is available online from the CAB at: http://www.adviceguide.org.uk/

If you need advice on how to budget in order to pay your rent and bills or help with managing your debt, contact your local office:

Bath and District Citizens Advice Bureau
  • Address: 2 Edgar Buildings, George Street, Bath, BA1 2EE
  • Tel: 0844 848 7919
Keynsham Citizens Advice Bureau
  • Address: The Flat, Keynsham, BS31 1EF
  • Tel: 0845 603 5452
North East Somerset Citizens Advice Bureau
  • Address: The Town Hall, The Island, Midsomer Norton, BA3 2HQ
  • Tel: 0845 603 5452