Supporting People
Five Year Strategy
Consultation
Our commitment to broad and inclusive consultation is reflected
in the Bath & North East Somerset User Consultation Involvement
Policy which can be found at Appendix 3. Appendix 3
also includes details of all consultation events that have been
delivered to inform the development of this strategy.
The table below provides a summary of service users’ responses
to our draft strategy proposals (the finalised proposals are set
out in detail in the Strategy Proposals section of this
document).
|
Q1 |
Does this information reflect what you think about services
and peoples needs? |
Yes |
No |
Fair |
Don't know |
No comment |
Total |
|
|
|
|
|
|
|
|
|
|
|
|
68 |
20 |
12 |
5 |
5 |
110 |
|
|
|
|
|
|
|
|
|
|
Q2 |
What do you think of our proposals? |
Good |
Poor |
Fair |
Don't know |
No comment |
|
|
|
|
|
|
|
|
|
|
|
|
|
47 |
12 |
35 |
6 |
9 |
109 |
|
|
|
|
|
|
|
|
|
|
Q3 |
How could current services be improved? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Talking more to service users |
13 |
|
|
|
|
|
|
|
Increase service provision/resources |
23 |
|
|
|
|
|
|
|
Change/develop existing services |
2 |
|
|
|
|
|
|
|
More community based services (including community
safety) |
6 |
|
|
|
|
|
|
|
Develop one stop services |
3 |
|
|
|
|
|
|
|
Develop user group support services |
1 |
|
|
|
|
|
|
|
Develop more specialist/specific services (D&A, MH, TP, LD,
safe houses) |
11 |
|
|
|
|
|
|
|
Services are fine as they are |
20 |
|
|
|
|
|
|
|
Don't know |
6 |
|
|
|
|
|
|
|
More local information |
6 |
|
|
|
|
|
|
|
Focus on preventative and rehabilitation services |
5 |
|
|
|
|
|
|
|
Don't waste money |
2 |
|
|
|
|
|
|
|
On site support (including holiday cover) |
7 |
|
|
|
|
|
|
|
Better access for disabled people |
2 |
|
|
|
|
|
|
|
Quicker response from existing services |
5 |
|
|
|
|
|
|
|
Better needs assessment |
2 |
|
|
|
|
|
|
|
Build more housing |
6 |
|
|
|
|
|
|
|
Total |
120 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Q4 |
Is there a better way for us to get your views? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
No |
31 |
|
|
|
|
|
|
|
Meeting more with service users (in hostel, on the streets, one
to one interviews) |
61 |
|
|
|
|
|
|
|
An independent panel |
1 |
|
|
|
|
|
|
|
Listen |
3 |
|
|
|
|
|
|
|
Include service users on planning groups |
4 |
|
|
|
|
|
|
|
Use of ideas/suggestions boxes |
1 |
|
|
|
|
|
|
|
Regular updates/letters |
9 |
|
|
|
|
|
|
|
Different approaches e.g. audio/video tape |
9 |
|
|
|
|
|
|
|
By telephone/internet |
4 |
|
|
|
|
|
|
|
Keep to one topic |
1 |
|
|
|
|
|
|
|
Questionnaires |
1 |
|
|
|
|
|
|
|
Total |
125 |
|
|
|
|
|
Overview & Scrutiny Role
The Council is required to establish
Overview and Scrutiny committees. In Bath & North
East Somerset these are called Panels.
Overview and Scrutiny Panels are responsible for calling the
executive (the Council Executive and Executive Councillors) to
account for the decisions they take and for helping the executive
to develop new policies.
Panels can undertake specific reviews of policies, community
impacts and decisions.
The Housing & Community Safety Overview & Scrutiny Panel
recently undertook a review of the Supported People programme and
its priorities for future provision and commissioning in Bath &
North East Somerset. The review was undertaken between May and
November 2004.
The findings of the review were debated at the Panel meeting on
11th November and following this debate, the Panel made
recommendations about the way in which any required savings from
the Programme are achieved (through prioritisation rather than
top-slicing). The Panel also recommended that, in future, a
more structured and formal approach be taken to Supporting People
service reviews.
Finally, the Panel resolved that it should receive 4-monthly
reports on the Supporting People budget position, with potential
financial risks and any significant changes to contract values
highlighted.
The Panel is to do a follow-up review in Autumn 2005.
A summary of the Overview and Scrutiny report along with the
covering report to Elected Members can be found in Appendix
4 of this document.
