Contact:
  • Housing Options and Homelessness Team
  • Address:

    Adult Social Services and Housing, P.O. Box 3343, Bath BA1 2ZH

  • E-mail:
    Housing@bathnes.gov.uk
  • Telephone:
    01225 396296
  • Fax:
    01225 396248
  • Minicom:
    01225 477815
  • Page Updated:
    21/11/2008
  • Author:
    A Taylor
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Harassment & illegal eviction

A guide for landlords & tenants

This factsheet has been designed to be helpful to both landlords and tenants to ensure that neither party breaks the law by mistake.

Who is protected from illegal eviction?

Anyone who rents somewhere to live is likely to be protected by the Protection from Eviction Act 1977. This means that they cannot be made to leave their home without the proper legal process being followed. In most cases this means the landlord must first get a Court Order.

To force someone out of their home by any means other than with a Court Order could be an illegal eviction, which is both a criminal offence and a breach of civil law.

However, bailiffs authorised by a court warrant can use reasonable force to evict.

What is harassment?

Harassment can take many forms and can include:

  • Making threats to persuade a tenant to leave.
  • Cutting off services such as gas, electricity or water.
  • Preventing access to shared kitchens and bathrooms.
  • Entering a tenants room without permission.

These and other acts, which are likely to put pressure on a resident to leave their accommodation, could be harassment. This is a criminal offence and a breach of civil law.

Who could break these laws?

The laws says that the landlord or any other person (such as the agent, a relative of the landlord and in some cases another tenant in the building) could have action taken against them for acts of harassment or illegal eviction.

What action can be taken?

There are different ways of taking action over acts of harassment and illegal eviction which can, if necessary, all be used together.

  • The Housing Advice Team can intervene to try to stop the harassment taking place.
  • Bath & North East Somerset Council has the power to prosecute the person responsible in the criminal courts. A fine of up to £5,000 or a prison sentence of up to two years can be ordered on conviction.
  • The Housing Standards Team can take action if repairs are needed. They can also order a landlord to re-connect essential services if these have been disconnected.
  • Private solicitors can take action on behalf of tenants in the civil courts for compensation (damages). An injunction can be served to stop harassment or to order the landlord to allow an illegally-evicted tenant to re-enter his/her accommodation. The courts have powers to order very high levels of damages (as much as £20,000 in some cases) if residents are prevented from living in their accommodation. Legal Aid may be available to cover all or part of the cost of legal action, depending on income or savings.
  • The police can take action where violence and assault, or threats of violence, have taken place. The ‘theft’ of a resident’s possessions may also lead to court action where tenants are evicted by being locked out. The police should always be called to an illegal eviction.

Know your rights and responsibilities.

Landlords

Your rights and responsibilities and also those of tenants are usually set out in the tenancy agreement as well as being set out by the law.

Remember, though, that a tenant’s rights under the Protection from Eviction Act 1977 cannot be taken away by the wording of a tenancy agreement.

There will be a correct legal process, depending on the type of tenancy, for enforcing the agreement or for ending it with proper notice, and for obtaining possession. In nearly all cases this will involve a Court Order.

You should always seek legal advice if there is any doubt about what action should be taken. The Housing Advice Team and other advice agencies have information leaflets and can give general advice about landlord and tenant legislation.

REMEMBER – DON’T RISK BREAKING THE LAW. ALWAYS GET ADVICE


Tenants

Information leaflets and advice about tenants rights and responsibilities are available from the Housing Advice Team, Other advice agencies and private solicitors. Students can also get advice from their university or college accommodation and welfare officers.

You should always take advice if you have been asked or told to leave your accommodation.

If your landlord or agent or anyone else threatens eviction without a Court Order or is harassing you – contact the Housing Advice Team immediately.

REMEMBER – AS A TENANT YOU HAVE RIGHTS. ALWAYS GET ADVICE



 

Sources of useful advice and help

Bath & North East Somerset Council,

Housing Options and Homelessness Team,
Lewis House,
Manvers Street,
Bath.
Telephone number 01225 396296
Email address  -  Housing@Bathnes.gov.uk

Bath & North East Somerset Council,

Housing Standards Team,
Lewis House,
Manvers Street,
Bath.
Telephone number 01225 477000
Email address  -  Housing_regeneration@Bathnes.gov.uk

Citizens Advice Bureau,

2 Edgar Buildings,
Bath,
BA1 2EE
Telephone number 01225 463333
Web site address – http://www.citizensadvice.org.uk/

Citizens Advice Bureau,

The Town Hall,
The Island,
Midsomer Norton,
BA3 2HQ
Telephone number 01761 418599
Web site address – http://www.citizensadvice.org.uk/

Citizens Advice Bureau,

The Flat,
Town Hall,
Keynsham,
BS31 1EF
Telephone number 0117 9866196
Web site address – http://www.citizensadvice.org.uk/

Bath Police Station,

Manvers Street,
Bath.
Telephone number 01225 444343
Web site Address –www.avonandsomerset.police.uk/ or http://www.police.uk/

Radstock Police Station,

Wells Road,
Radstock.
Telephone number 01225 842666
Web site Address –www.avonandsomerset.police.uk/  or http://www.police.uk/

Keynsham Police Station,

Bath Hill East,
Keynsham.
Telephone number 0117 9454766
Web site Address –www.avonandsomerset.police.uk/ or http://www.police.uk/

Swan Advice Network,

Leigh House,
1 Wells Hill,
Radstock,
Bath,
BA3 3RN
Telephone number 01761 432445

This information can be made available in a range of languages, large print, Braille, on tape, electronic and accessible formats.  Contact the Information Officer on 01225 477983, Minicom 01225 477043 or email information_officer@bathnes.gov.uk