Contact:
  • Housing Regeneration
  • Address:
    P.O. Box 3343, Bath BA1 2ZH
  • E-mail:
    housing_regeneration@bathnes.gov.uk
  • Telephone:
    01225 396287
  • Fax:
    01225 477873
  • Minicom:
    n/a
  • Page Updated:
    21/11/2008
  • Author:
    Michelle Fillary
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A Tenants Guide to Accredited Properties

Welcome to your Accredited Tenancy!

You will be very pleased to know that the tenancy you have just taken is in a property which the local authority has been happy to Accredit. Your landlord has shown he/she cares about the conditions in which you will live and hopes that you will also help her/him to keep these good standards throughout your tenancy, both for your own comfort and that of future tenants.

You will notice certain things such as the fire alarm system, fire doors etc. but other work has gone on which will not be so obvious. These include safe electrical and/or gas installations. Your landlord will be happy to show you certificates showing recent checks made if you ask him/her.

As a tenant, you can help to ensure that your accommodation is kept in the condition you found at the onset of your tenancy.

Here are some helpful hints on how you can do this

  • take reasonable care to avoid causing damage to anything in the property.
  • report quickly to your landlord any damage or repair works needed.
  • make suitable arrangements for your landlord to carry out works.
  • don’t overload electrical circuits by the use of too many adapters.
  • don’t disconnect any fire door self-closers and keep fire doors closed.
  • don’t cover any fire detection units.
  • keep staircases and hallways free of obstructions.
  • keep gardens reasonably tidy
  • keep the property and all appliances clean and thoroughly clean before you leave.
  • make good any damaged decorations before you leave the property.

As a tenant you will have paid a deposit when you took the tenancy.  Meeting the suggested good practice above will help to ensure your deposit will be returned to you without deductions when you leave.

To help you enjoy your occupation of the property your landlord also undertakes to manage the property effectively and to respect your privacy.

  • his/her contact telephone number and address will be available in the property.
  • urgent or serious repairs will be dealt with quickly ( e.g. a serious water pipe leak should be repaired the same day ). Less urgent repairs or matters may take longer.
  • access to the property for repairs will be by arrangement with you. regular routine visits will be made to check for items of disrepair etc.. The frequency of these visits will be agreed with you and the landlord will give you notice of her/his visit.

Additionally, it is important to remember that you have neighbours!

Avoid any disturbance or nuisance to your neighbours (i.e. avoid excessive noise or late night disturbances)

If you wish to hold a party, inform your neighbours (or invite them!) and finish at a reasonable time.

If you have a vehicle, remember that neighbours also need to park close to their properties and so park considerately.

Who to contact?

Finally, remember this property is Accredited, look for the certificate displayed in the entrance hall and if you have any queries you can contact:

Housing Services
Social & Housing Services
Bath & North East Somerset Council
Telephone : 01225 396341

This information can be made available in a range of languages, large print, Braille, on tape, electronic and accessible formats.  Contact the Information Officer on 01225 477983, Minicom 01225 477043 or email information_officer@bathnes.gov.uk


October 2004